Asus India — I got a defective product & services are worst. | |||
I bought Asus 6z in Feb month 2020 from Flipkart . As soon as I understood the problem witin the product, return policy was finished as Flipkart had 10 days return policy . I reached service centre, but it was close. I went back to my job city . Lock down happened & I couldn't come back to Kanpur City [ my home town ] So again I came in July month again I went to service centre, again it was close. No body was there. I called many many times but didn't get response & came back. Again in Diwali hodidays, I came to my home town & took 2 days more leave because of only I could reach service centre. I reached again it was close on both days. I tweeted asus india many times, I got calls also to resolve the problem but at last they all are proven no use of as service centre is close always & no body picks calls or reply phone calls so that I can understand when to go, what to do. But now enough. It's a kind of mentally & physically harrasment . As I m going 20 km to reach there & finding service centre close. Also not picking call to respond. It's enough now. I m ready to return the product. I want my refund money. I don't want to keep this product any more. I just want my refund back. Was this information helpful? | |||
Asus India customer support has been notified about the posted complaint. | |||
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