Avanse Financial Services — Loan fraud

I had applied for an education loan in your company. Its been more then 10 days. Whenever i asked about the rate of interest chargeable against the loan i was always told its 9.95%. I had a talk with all the member who was involved with the procedure about the interest i was constantly told that its 9.95% even when my father asked the credit manager of your company regarding the rate of interest he also said that its 9.95 % and they can't make it any less. I was prepared to go further with the loan sanction with an interest rate being 9.95% but when my loan was sanctioned and i was asked to come and sign the agreement letter that time when my father asked your member about the interest she told its 12%. This is completely unacceptable. I was told something else from the beginning and at the last moment when everything was said and done i was told something else. This is very wrong from your side, i should have been informed about this from the beginning that it can go to 12% but nothing of this sort was conveyed from your side. At the end of everything you just cant say me anything that's not acceptable. I expect that you do something about this and take the required action or else i will be forced to take an action against it. I also submitted all the required documents for the same which i asked them to return after i refused to take the loan from your company. But now they are not giving me my original signed documents and had sent me a xerox copy. I would like to have my original signed documents back as soon as possible.