Avenues India — Meesho order not placed but payment deducted via INB Avenues India Private Limited

Sapna Jayaram

Address:

Meesho Online app

I paid Rs.638 towards an order using Meesho app for 2 kids pants on 19th July 2020. The payment was performed through SBI Net Banking and the amount was deducted to pay INB Avenues India Private Limited immediately.
However, after the transaction was completed, the Meesho order is not updated anywhere. The order has not gone through as I haven't received the item till now and the expected delivery date was 27th July 2020. I have contacted Meesho team in this regard via mail and by phone on the number provided, but no acknowledgment of complaint or any response from them.
The transaction details are recorded in my SBI account statement as reference number:[protected]IGAIZRAWH8
Kindly help me get my money back.

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Avenues India customer support has been notified about the posted complaint.

Jul 27, 2020

Updated by Sapna Jayaram Details regarding the payment:

Date of order: 19th July 2020
Order placed via: Meesho reseller app
Order address: Sapna Jayaram, #304, Skylark Enclave, 5th Main, Jagdish Nagar, New Tippasandra, Bangalore-560075
Order Amount: Rs.638/-
Net Banking Transaction Reference Number:[protected]IGAIZRAWH8
Contact Number: [protected]
Contact mail ID: sapna.[protected]@gmail.com

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Comments

Payel345

I placed a prepaid order of Rs 536 in Meesho. Money was debited from my account through gpay but no order was placed. Please refund my money.

vaishali shrivastava

from Delhi, Delhi

I paid Rs. 516 towards an order using Meesho app for 2 tops on 5th Feb 2021. The payment was performed through kotak mahindra and the amount was deducted.

However, the transaction got completed, but the Meesho order is not updated anywhere.

How will i get my refund??

I have enclosef my transaction details.
Kindly help me get my money back.

Laxyc

from Chennai, Tamil Nadu

Hi
I have got the same issue now.
Did u get back the money ?

Pavithra karuturi

Hello did you get the money back, same issue here also

Crime branch hydbd's reply, Mar 24, 2021

Dear,
We got your mail. Please forward the evidence by WhatsApp on 6207912541 and request for your amount by g pay. Never share any personal information like Card no, cvv, otp and never download any app.

Regards
Complain board