Avenues India — transaction completed but train tickets not received

Dear sir, my tranjaction from sbi net banking has completed money deducted from acount ending 6686 rs 1935.9 ref. Number is igadpdfwk9 on 25th may 2018 at 13:40, but train tickets not printed due to some error kindly refund the money in same acount..
Tickets not receivee in my profile irctc not in email please chek that tranjaction refrenc number... And refund the money in same bank acount thanking you
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I recharged vediocon d2h with reference no.[protected]IGADOSRAX7 of customer name Yogesh tiwari, Customer I'd[protected] on 23 may 18 of 300 rs. but till now is not recharged and money deducted frm my sbi account. provide me detail of the same.
Done recharge on airtel number but recharge not done and money deducted from bank account and payment gateway shown as avenues india pvt ltd

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