[Resolved]  Axis Bank — account number : [protected]

Address:641004

Hi all, this email is with regards to the account number [protected]; i have been facing multiple issues with the account from day one. As per the welcome kit, it was mentioned stating that i will be getting a complimentary credit card for which i have to apply after two months’ salary is credited and for which i waited for and applied after two months’ salary is credited to my account. But i received a message stating that my credit card application is been declined. Also considering the illness of my father i have applied for personal loan for a sum of 1, 25, 000.00/- on 07th feb 2020 even that is been rejected despite the fact that the executives stating it will be approved. I have provided all the supporting documents requested by the bank authorities also i hold my salary account with axis bank and at least the fact that salary will be credited should be considered and the loan should have been approved. I have been getting only false promises and commitments from the bank end and nothing else. I will take this issue with the legal team and the copy of the same is been faxed to main office to get a response. I want these issues to be sorted out and get the personal credited as promised. The bank representative are stating it is been rejected by application hunter for dual pan. The issue of the dual pan is been cleared and recieved a letter from goverment of india and the same was attached in the supporting documents. The copy of same was shared to you on 18th dec 2020 with interaction id 57817811. Please find below the application numbers;credit card application number: 17365243 personal loan application number: 11973136

Thanks!
Mohammed rafathullah
+91-[protected]
Mohammed. [protected]@gmail.com
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Mar 17, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2020
Axis Bank Customer Care's response
Hi, as per our records, we regret to inform you that your Axis Bank Credit Card application was not approved as per Bank's internal norms. The above decision has been taken after careful consideration of your application on its merit in line with Axis Bank's internal policies and operating procedure. Sorry for the trouble. Regards, Team Axis Bank.
Verified Support
Feb 15, 2020
Axis Bank Customer Care's response
Hi, as per our records, we regret to inform you that your Axis Bank Credit Card and loan application were not approved as per Bank's internal norms. The above decision has been taken after careful consideration of your application on its merit in line with Axis Bank's internal policies and operating procedure. Regards, Team Axis Bank.
Complaint comments 

Comments

I am not getting statement.more over at the time of getting downloaded it, it does not opens and i receive message that it cant be opens. it is corrupted
Axis Bank Customer Care's response, Feb 15, 2020
Verified Support
Hi, we are open to help you. Please DM the screenshot of the error for us to assist you. We regret the inconvenience caused. Regards, Team Axis Bank.
Dear Sir,
On dated 01.01.2020 money was deducted ( Rs 4491 ) and i am am not perches any things i am not share any information like debit card no, O.T.P. etc.

Account no ******7745
Bumika Patel

[protected]
Axis Bank Customer Care's response, Feb 15, 2020
Verified Support
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regret the inconvenience caused. Regards, Team Axis Bank.
Hello, i have been using axis bank fastag from more than a month.
But today at laling (dhule)toll plaza it showed “Blacklisted” dont know why even though having sufficient balance in walket.

Kindly help with this issue.
Axis Bank Customer Care's response, Feb 15, 2020
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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