[Resolved]  Axis Bank — ATM didn't dispense money

Address:560095

I used axis bank atm deployed at tata teleservices, bangalore (Opposite star bazar, kormangala 7th block, hosur main road) with atm id (Cwac19402)
To withdraw 6000 rs from my kotak mahindra bank account. The transaction got succeeded but atm did not dispense money (Record no 4021).
I have raised concern with kotak mahindra bank and based on suggestion received, registering complain at your end as well.
Please do the needful at your earliest.
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Apr 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2017
Axis Bank Customer Care's response
Hi Amit,

Please lodge a complaint with the account holding bank for further assistance in this regard. Sorry for the trouble.

Regards,
Axis Bank
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Facing the same issue, both Kotak Mahindra and Axis Bank involved. Not resolved till date.Its been more than 1.5 months

Murchana Dutta
Axis Bank Customer Care's response, Mar 9, 2017
Verified Support
Hi Murchana,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2gulbtN for us to assist you.

Regards,
Axis Bank

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