[Resolved] Axis Bank — axis bank fastag delivery status not shown on bluedart

sureshteena

from Coimbatore, Tamil Nadu

Address:

1 /3 Annamalai Nagar, 4 th Street ,Sowripalayam, Coimbatore -, Coimbatore, Tamil Nadu, 641028

I had applied for fastag from your website, i received a message from your bank that it has been sent via bluedart and had an awb as my car number.
But the bluedart fetches no records when i put in my details, rather i also wrote to you on etc. [protected]@axisbank.com on 18th dec and have been calling your toll free number [protected], but to no avail. (Mh47a7185)
Kindly advice

Regards

S. Louis
[protected]

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Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

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Comments

[email protected]

from Jammu, Jammu and Kashmir

I did not received my fastag as i applied on[protected]. I received a message on has been dispatched on[protected] with wallet id number [protected]. But still fastag not received.

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

Raman Shandilya

from Doraha, Punjab

I applied for fasttag from axix bank and was allotted wallet ID [protected] & received message on 10.12.19 that fast tag has been dispatched. But I have not received it till date. As the fasttag has been implemented I am facing issues. I found no proper mechanism for redresal of grievances except a toll free no which never gets answered

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we request you to write to us at etc.management@axisbank.com. Regret the inconvenience caused. Regards, Team Axis Bank.

Abhishekgrg7

from Noida, Uttar Pradesh

I have booked fast tag on 6th dec 2019. I have received message of despatch of card on 13 dec 2019. Yet no tracking details given. Helpline number[protected] is not useful/only music pays after two ivr option.
200rs deposited

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.