[Resolved]  Axis Bank — axis bank fastag not delivered and bank is not contactable

Applied for axis bank fastag with customer id:[protected], urn: 57303793, transaction id: [protected], wallet id: [protected] on 03.12.19. I have not yet received the tag though got intimation from the bank that it was dispatched through blue dart courier on 10.12.19. Tried to track in blue dart website using vehicle registration number as reference, but the website prompts as incorrect input. Tried at least thirty times to contact bank on prescribed call center number, but the call is not getting connected. Contacted the bank twice through e-mail (As id provided by the bank for particular purpose) every time complaint reference ids were generated automatically but the issue is not addressed so far. It causes utter irritation to the common customer. Want immediate solution and response.