[Resolved]  Axis Bank — axis direct charges - amount of 885 debited

I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
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May 7, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Axis Bank Customer Care's response
Hi, we request you to visit the home branch for further assistance. Regards, Team Axis Bank.
Complaint comments 

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Hi,
Yesterday I got message that my total balance got debited rs 885.00 with out my permission from axis direct, I don't even has dmat account from axis please refund my amount.
My name :Kiran Nachiraju.
Register Number :[protected].

Thanks & regards,
Kiran Nachiraju.
Maheshpreddy's reply, Apr 3, 2021
Same situation bro
Even i have got the same message today, that my account is debited my Rs 885 on 4th April 2020, (AXISDIRECT).

Every month they charged some amount, i do not know the exact reason
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
I have got the same message that 885rs have been deducted. Please initiate refund axis bank. Its very illogical of deducting consumer bank account with out any prior information.

Very Bad!!!
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
I have got the message that you have been charged for axis direct for rupees 885/- why you have charged without giving any information. Its very bad i am in stress why my account deducted for some unusual transaction. Please initiate refund. We have already donated for corona. Dont expect much from consumer.
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
I have got the message that you have been charged for axis direct for rupees 885/- why you have charged without giving any information. Its
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
I have also got the massage. Rs 885 debited from my account yesterday. I have no idea why it is debited. Want refund soon.
samxmaya's reply, Apr 5, 2020
I think you have not donated 1000 rupee to corona PM releif fund. Thats why they deducted 885/- 😁
Axis bank deducted 885 rs from my account, without my concern, this is a frodgery, u cant deduct money without my permission, i will shut my bank acc, and also ask people not to invest in your bank, cos you people are fraud.
Was charged 885 rs too by axis direct. What's this amount for ? Please explain
samxmaya's reply, Apr 5, 2020
Corona Donation
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
I have also got same message today..

how can they deduct Rs. 885 without my permission.. this is forgery and no one is taking phone or replying emails at axis bank support
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
I have also got same message.
I don't have a demat account. I want refund .
Axis Bank Customer Care's response, Apr 6, 2020
Verified Support
Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
I got message on April 4th from axis direct they debited 885rs in my account, what is this, its really bad, I don't want this bank account, everytime without information how they were debited amount, it's really worst
Same here..I was told demat account comes free with my savings account..but suddenly they migrated demat Account to axis securities and charged for it..without even informing me ..else I would have closed the demat account...they are looting people for show off donations
Hi,
An amount of 812.26 was deducted from my account today by Axis Direct. Please look into this and fix it asap
Hi,
An amount of 885 was deducted from my account yesterday by AXISDIRECT. I didn't buy or sell stock in this account. Could you please look into my issue. Thank you

aditya_p092000's reply, May 8, 2023
Hello. I also got same message. How you got this resolved??
Hi,
An amount of 663 was deducted from my account today by Axis Direct. Please look into this and fix it asap
Hi
I have got the message that you have been charged for axis direct for rupees 885/- why you have charged without giving any information. Its very bad i am in stress why my account deducted for some unusual transaction. Please initiate refund
Hi,
Today I got message that my total balance got debited rs 865.6 with out my permission from axis direct, I don't even has dmat account from axis please refund my amount.
My name : mahesh
Number :[protected]
Hi sir,

I have got the message that you have been charged for axis direct for rupees 885/- why you have charged without giving any information. I didn't apply for demat account.

Kindly close my demat account and refund the amount as soon as possible.

Thanks and regards,
Muthaiya
Maheshpreddy's reply, Apr 3, 2021
Same problem bro 😭
On 3rd April 2021 an amount of Rs.885/- has been deducted. And NO notification, no OTP, and I am not applied for any demat account. I am not sure how they can do this without intimation.

Please return my money ASAP.

BR Gayatri Kumar.
Pram0d More's reply, Aug 2, 2021
Hi,

Was your problem resolved, I want to know the process you followed for this Problem. Today money was debited from my account too for same reason.

Please reply.
Thanks
Even in my account i didn't sufficient amount. Initially they debited Rs.299.22 /- and for my personal emergency my friend credited 1000 rupees but now they debited Rs.585.78/-. NO notification, no OTP and am totally frustrated and helpless. Please return my money ASAP.
Gayatrikch's reply, Apr 16, 2021
Make a call to 18002100808. They will help you out. It worked for me and my money is back now.

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