[Resolved]  Axis Bank — axis direct charges - amount of 885 debited

I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
Was this information helpful?
No (18)
Yes (95)
May 7, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Axis Bank Customer Care's response
Hi, we request you to visit the home branch for further assistance. Regards, Team Axis Bank.
 
27 Comments

Comments

I called and asked to Axis Customer Support... they are saying that demat account was opened while opening account and they charged 885 as I am now using another broker for trading. If we don't use trading then no charge but if we use another broker for trading then they will charge this money. So if we want to open a demat account with any other broker then first we should confirm whether we are holding any Demat account in Axis without our knowledge.. it's big trap..,
I called and asked to Axis Customer Support... they are saying that demat account was opened while opening account and they charged 885 as I am now using another broker for trading. If we don't use trading then no charge but if we use another broker for trading then they will charge this money. So if we want to open a demat account with any other broker then first we should confirm whether we are holding any Demat account in Axis without our knowledge.. it's big trap..,
aditya_p092000's reply, May 8, 2023
How to get 885 rs back from them?? Do we have to close demat account of Axis Direct??
Axis bank deducted 885 rs from my account, without my concern, this is a frodgery, u deduct money without my permission

axis direct charges - amount of 885 debited - Comment #3829317 - Image #0
I have a salary a/c in axis bank noida sector 126 branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
I have a salary a/c in axis bank noida sector 126 branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
I was charged 885/- from my account without a proper reason, i am not a DMAT customer, I was told to drop a mail to [protected]@axisdirect.in but I haven’t received any refund
deducted 885 rs from my account, without my concern, this is a frodgery, u deduct money without my permission

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12994
    Pending
    0
    Resolved
    6561
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information