Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 6, 2024
Complaints 12956
Resolved
6557
Unresolved
6399
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 176

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravikumar A
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank unauthorized transaction from credit card

Address:A.Ravikumar No. 46, 2 nd floor, 6 th main, Vajpayee nagar, (Near 2nd main, KSRTC Lay out) Chikkalasandra, Uttrahalli main road Bangalore 560 061, 560061

From the contact no. [protected] [protected] introduced as bank executive.

On 14.03.2019, from contact no. [protected] misused my credit card details for rs. 1500, 42000, 8379, 8388, 8399. Total amount is rs 68666.

i got alert on my registered mobile and on registered email id, immediately i called on axis customer care and blocked credit card on immediate bases. Service request no. Is 60134700.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vivek8688
from Chennai, Tamil Nadu
Report
Copy

axis bank account balance not updated

Hi, i am using axis bank salary account and credit card. I have used my credit card 2 years before. Am unfortunately unable to pay the credit card payment for 4 months. They debited my cc payment in my account balance above 80k. Then i have paid every monthly it updated in my account balance. Last 1 year to till now i was paid my cc bill. But not updating balance amount in my account.. It always showing same negative balance. What is the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jitesh94
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan emi issue

Address:room no 8 shanti housing society raje shivaji nagar oppo, Mumbai City, Maharashtra, 400072

Hello my name is jitesh poojari

Personal loan account number : ppr[protected]

I had a personal loan with axis bank of amount rs 190000 i was paying every month 5096 emi which goes directly debited to my account.in middle of april 2018 my job was left so on that time i was not able to pay every emi which has created a backlog of huge amount. As i got several calls from collection department that you have to pay...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jitesh94
from Mumbai, Maharashtra
Report
Copy

personal loan repay

Address:room no 8 shanti housing society raje shivaji nagar oppo, Mumbai City, Maharashtra, 400072

Hello my name is jitesh poojari
Personal loan account number : ppr[protected]

I had a personal loan with axis bank of amount rs 190000 i was paying every month 5096 emi which goes directly debited to my account.in middle of april 2018 my job was left so on that time i was not able to pay every emi which has created a backlog of huge amount. As i got several calls from collection department that you have to pay 5096...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iinndeerr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

threatening me on call by recovery agent

Address:L 58,3rd floor,west patel nagar,new delhi, New Delhi, Delhi, 110008

Hi,

I am getting calls from the team of axis bank or might be recovery team of axis bank.

They are threatening regarding my outstanding dues, though i explained my situation and i am trying to pay it back.

There is a agent who told me his name is vikas singh and he is recovery head of axis bank and has given his address of axis house, which is in noida sector 128

I request team...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santu786
Report
Copy

charges charged

Address:Thalassery,near pilakkandi plaza, Kannur, Kerala, 670101

I hold 3 account in axis bank and for one account my minimum balance got just below and bank charging hefty amount. Previously manager iqbal reversed all the charges and now when the manager is changed the current manager is just mocking when i informed that the previous manager reversed me the charges. I would demand axis bank to reverse my consolidated charges within 5 days, or i would go with all my accounts to sbi as sbi don't have any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lesandre De Anto
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uninformed consolidated charges deduction

Axis bank noticed that i had to maintain a minimum balance in my account to avoid any penalities or charges to the account and by then i had transferred the money of 2000rs to the account.

Today axis bank have charged rs 500 in the name of consolidated charges without any prior information.

When i asked for an explanation i dont get any proper answers.

Why would a account will charged of rs500...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Karthik Mamidi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uninformed consolidated charges

Address:Hyderabad, Andhra Pradesh, 500076

I have opened salary bank in axis bank in june 2017.. After two months i have quit the company and not used my axis bank account... I have again started using my axis bank from jan 2020... Without even notifying me axis bank has deducted 7600 as consolidated charges and 1600 as gst on charge which is not at all acceptable... You should have made my account balance in negative for these two years... But my account balance is zero and i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sachinsoni9836
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding consolidation charges on account

Address:Gurgaon, Haryana, 122002

I'm very unhappy with the services from axis bank as i got a charges of 4200 apx without informing me. When i made a call to the customer care they cut the call.
It was pathetic customer care services with the executive sohail from axis bank. I just want my money back and request you to take some action against axis bank for deducting people's harden money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parv23kumar
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

200rs deducted as consolidated charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, i’m holding salaried account of axis bank. My company has changed the bank from kotak to axis, so that axis does not incur unnecessary charges. But i got message from axis bank that 200rs deducted as consolidated charges without my permission. I have not received any call, messages or mail that exceeded my transaction limit, however without my permission a lot o[censored]nimportant calls, messeges & mails comes on daily basis from bank side,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saigopal.k
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card complaint

Address:486001

I have a account in axis bank in year 2012. Its my salary account.in this time i use credit card of this bank.in 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mandeepkaur7992
Report
Copy

complaint about recovery agent

My name is mandeep kaur and i have a credit card of axis bank. From last some months, i am in financial difficulties and not able to pay the complete payment of my card but tried every month to pay some money.

Last month february, i paid total 32000/- approx payment and this month i am trying to pay the money.

I am getting a calls from bank even from recovery agents as well. If i discuss with one person about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir Tatwade
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

every month deducted consolidated charges

Address:A.b.road, Indore, Madhya Pradesh, 452001

Mera ac axis bank. Ab. Road branch indore me hai or mere account me sufficient balance hone ke baad bhi har month mere account se 2000/- arround amount deducted kiya ja raha hai or agar branch me iski details puchne jao to branch ke member har baar galat date batakar gumrah karte hai
Kabhi bolte hai ki 10 tatik ko amount hona chahiye or kabhi bolte hai ki 15 tarikh ko amount hona chahiye...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hrudaya Hrudaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting so much money

Address:Jp nagar, 560078

Everything month in my account deducting 300-400 rs. Without giving any information. And this month they charging rs. 1405 as consolidated charges. And on the same day they deducting rs. 300 from my account.in one week back also they are deducted 300 rs. And its not showing in bank statement also. Even i didn't receive any sms about this. They are robberies. I have lost rs. 2500 /- within this month. Please kindly help me out of this. Such...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir,

My account number is [protected].
Axis bank has deducted 1260 and 255 as consolidated charges and 226 and 45 as gst charges.

As i got a message so i deposited rupees into it and they deducted immediately. This is very bad experience and i am customer from 2011 with acis bank.

Bank has notified and after few days i deposited amount as i don't want to close the relationship...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seikh Shahid Azad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance debited without notifications type of fraud

Address:737132

My balance got deducted without notifications and this not first time it has been happening more than 6 months ago.
Today the bank has debited rs 400 with no reason it's kind of fraud i am so dissapointed axis you should take care about your customers account that's your responsibility i want my refund or tell me the reason for deduction.
The govt has also solved minimum balance requirement issue, this is my saving account...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krunalahmedabad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

do needful otherwise responsible axis bank

Address:vastrapur, Ahmedabad, Gujarat, 380015

Dear sir.

I suffer very critical condition for only reason axis bank call if you cant do any needfully will dafinatly go end of life that only reason harassment by axis bank.

My number : [protected] and its krunal patel

Last 6 month axis banks executive call me and say dinesh.. I cant relation any dinesh or other i m krunal patel sir i told all time pls delete my number i cant know any dinesh and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:B.K. Chowk Faridabad, Faridabad, Haryana, 121001

My credit card bill was generated on 15 february 2020 and amount was 13863.06 rs and minimum due amount was 1512 rs. Then i pay my total amount 13863.06 rs on dated 16 february 2020 (Next day after bill generate). My due date was 06 march 2020. And then on 09 march 2020 my bank deducted minimum amount 1512 from account and reverse same also, but also charge for payment bounce charge 450 rs and gst 81 rs bus these charges not refund. I mailed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maruthi prasad P
Report
Copy

not able to use credit card app

Address:Hyderabad, Hyderabad, Andhra Pradesh, 500029

This is reference to Axis credit card ending with xxxx . Wi I have got internet banking customer I'd :by sending text message to 5676782 when I logged in via internet banking it is showing your customer I'd is disabled .
Even though I have used Axis Bank app to know my credit card information for the same also it is asking for my details I have entered my correct credit card details, expiry date and pin but it is showing in valid credentials...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viren Dabas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adjustment entry fees

Address:vill.- madan pur dabas, p.o.-rani khera, New Delhi, Delhi, 110081

On date 12 march 2020, i received a text message from axis bank that your fastag account debited with ₹525 on 11/03/2020 for adjustment entry fees.
But on date 11/03/2020 my car was at my home, i don't understand what kind of amount they debited from my fastag account.
There is no contact number, no mail id for fastag.
Please support....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy