Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12994
Resolved
6561
Unresolved
6433
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 176

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jayanta Kumar Maji
Apr 3, 2020
Report
Copy

Address: katwa Master para

Pl stop immediately

Jayanta kumar maji
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jayanta Kumar Maji
    Apr 3, 2020
    Report
    Copy

    Address: katwa Master para

    Many times I have applied stoping of auto debit instruction on my credit card ending 8104 as a business man. In spite of this you are continuing to impose extra charges in my credit card account.
    I earnestly request you to solve this immediately.

    Jayanta kumar maji
    Email [protected]@gmail.com
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shaikhsaeed012
      from Mumbai, Maharashtra
      Apr 3, 2020
      Report
      Copy

      Hello,

      My name is mohammed salim shaikh with axis bank bank account number *7687. I have received debit card in the month of feb and deducted rs 885 deducted on 29th 2020 of feb from my account but i never applied for that card. I called customer service and customer service agent asked me to visit the bank. I have visited my home branch which is in chembur near m ward and met employee sneha i have waited for along time and when i discussed the case she said she dont understand why it got deducted and ask me to call after 2 days since then i am chasing her but every time i got the answered that call me after 2 pm or system is not working and sometime internet is not working. I havent found professionalism in axis bank employee. Also today 3rd of april 2020 again 885 rs deducted on in the name of axis direct. I neither used nor applied for any kind of demat account. Axis bank doing fraud by cheating to their customer almost every month. I am limited income person and can not effort to loose money like this. Axis bank didnt think about the lockdown situation happening in india. I will request you to help refund my 1770 rs back.

      Regards,

      Mohammed salim shaikh.
      Shaikh. [protected]@yahoo.com
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2020
      Axis Bank Customer Care's response
      Hi, we are open to help you! Please provide us your contact number through inbox and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Apr 16, 2020
      Updated by Shaikhsaeed012
      My contact number is [protected] and my register email address is shaikh.[protected]@yahoo.com
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jay Pant
        Apr 3, 2020
        Resolved
        Report
        Copy
        Resolved

        request of stop loan emi for two months

        Address: 37 Harphul Vihar Jai Vihar Phase 3 Baprola delhi west 110043

        To
        Axis bank loan department
        Greeting for the day
        Subject : to be avoid loan emi for two months.

        For your kind information that as per covid-19, all aria have lockdown and i am not avail to going office, may be my monthly salary will be late coming in my account. I am loan account holder in axis bank seance sep 2015 and my loan emi 5133/- rs. Deduct in my account, 10th date of every month.

        My...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        T
        Team Safety
        from Hāora, West Bengal
        Apr 3, 2020
        Report
        Copy

        Address: C30/18 TNHB ,BAGALUR ROAD HOSUR
        Website: indian consumer complaintsfourm

        CK.USHA

        W/O S.SAYEE SANKAR

        C30/18 TNHB, BAGALUR ROAD HOSUR

        our emi for the month of April 2020 & may 2020 dont detection our account
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hymavathi veeramachaneni
          from Hyderabad, Telangana
          Apr 3, 2020
          Report
          Copy

          Housin loan A/C number - PHRO[protected] EMI cutting may be done as usual.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            INDU BABU
            from Delhi, Delhi
            Apr 3, 2020
            Resolved
            Report
            Copy
            Resolved

            opened a demat account without my consent

            Address: GREATER NOIDA (WEST)

            I opened a salary account with acmxis bank more than a year ago. That time i got a mail saying, i have opened a demat account with the bank. I contacted the customer care and asked them to close the demat account because i don't want such a facility. All that i needed was just a simple savings account. Occasionally i was getting mails about demat trading from axis direct, which i neglected. But today they debited an amount if rs. 935 from...
            Helpful
            4 other people found this review helpful
            4 found this helpful
            1 Comment
            Report
            Copy
            R
            Rakesh_rkr
            Apr 2, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore JP Nagar

            Hi I received the following SMS from axis bank
            Dear Customer, Mandates reference No: UTIB[protected] issued to ICICI BANK LIMITD with value 46900 and frequency Adhoc is accepted for the account number ending with XXXXXXXXXXX3179 . In case of any issues please get in touch with your branch.
            What does this mean, will full amount of 46900 or EMI of 2460 will be debited from the account?
            May 7, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 04, 2020
            Axis Bank Customer Care's response
            Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rohankpr
              Apr 2, 2020
              Resolved
              Report
              Copy
              Resolved

              my amount got deducted from my bank account

              Address: Patna(Bihar)

              I have made a online transaction for recharging my airtel balance with rs 379 yesterday from my axis bank account. The transaction get failed and the amount get deducted from my bank account. I did this transaction yesterday at 12.30 am. Kindly see my refund status and process the refund as soon as possible. I am waiting eagerly to get the refund back. Kindly help me out!
              Thanks....
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy
              L
              lokeshdec92
              Apr 2, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi

              1st april was the due date to pay my credit card bill and i paid the bill on 1st of april. On 2nd april axis bank deduced 200 rs. From my linked saving bank account as brn-pymt-card charges.
              Stopping fooling people axis bank and refund my 200 rs. I’m attaching screenshots of the payment and deduction for information. My registered mobile number is [protected].
              +3 photos
              May 6, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Apr 02, 2020
              Updated by lokeshdec92
              BRN-PYMT-CARD charges were deducted on 2nd April but I made two transaction on the 1st of April 2020, which the Axis Bank Mobile App is showing on 2nd April 2020. The App is showing information wrongly and Bank is deducting money wrongfully from the account of customers.

              Verified Support
              Apr 02, 2020
              Axis Bank Customer Care's response
              Hi, we are looking into the concern raised by you and will get back at the earliest. Regret any inconvenience caused. Regards, Team Axis Bank
              Verified Support
              Apr 03, 2020
              Axis Bank Customer Care's response
              Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-paymentandstatus-3.aspx Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Akshay4567
                Apr 2, 2020
                Report
                Copy

                Address: 162 HIG Dollars Colony 10th Cross 56RMV 2ND Stage Bangalore 94

                Few months i had lost my credit card and i blocked it and tried to replace it with another card that had to be delivered to the specified address. However, i had not received any card by the specified date. I received a message that the card has been delivered but was not received by me. So i blocked that card also but still did not receive my card axis bank neo
                Master card till date. But for each month, i have to pay up rs 2101 for what reason i don't know still. Why are they sending me a bill of rs 2101 for past 2 months for a card which i have still not received i still don't know.
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2020
                Axis Bank Customer Care's response
                Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Apr 02, 2020
                Updated by Akshay4567
                My contact number is +91 [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Salman 4081
                  Apr 2, 2020
                  Report
                  Copy

                  lien amount not credited

                  Address: Sealdah

                  Myself sk md suleman
                  There was a charge on my account 5, 599.55 on 5th of march 2020
                  I called axis costumer service asking for what it’s been charged he said there is a transaction overdue on your account for the puchase made in vedic village resort. I told him since two months my account was in negative and from 1st i started to deposit cash in my account and as soon i deposit funds in my account negative balance of more...
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  A
                  Akshay4567
                  Apr 2, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 162 HIG Dollars Colony 10th Cross 56RMV 2ND Stage Bangalore 94

                  Without my notice and giving proper guidelines on the usage of the card while applying, today they have deducted rs 1978.00 from my account as a means of brn card payment. I still do not have any idea of why this amount has been deducted from my account and on what basis will they deduct the amount from my account on whether it is on weekly basis or on a monthly basis.
                  May 3, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 02, 2020
                  Axis Bank Customer Care's response
                  Hi, we are open to help you! Please share with us your contact number and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  My contact number is +91 [protected]
                  Axis Bank Customer Care's response, Apr 3, 2020
                  Verified Support
                  Hi, we are open to help you! Please elaborate on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Chiragkumar235
                    Apr 1, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: C-130,tejendravihar society, viratnagar road, odhav, Ahmedabad, Gujarat, 382415

                    My credit card dispatched but i still have not received my credit card. My reference number is 17668020 and my application number is c1-[protected]-c1
                    Lots of time i talked to costomer care officers but not getting proper response. Please support at take some action or at least provide me my credit card information so i can use it for my purpose. Even after approval of 29 days i am not getting any results.
                    May 3, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 01, 2020
                    Axis Bank Customer Care's response
                    Hi, we have made a note of the concern raised by you and will get back at the earliest. Regret the inconvenience caused. Regards, Team Axis Bank
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      antomike
                      Mar 31, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: vv mohalla branch, Mysore, Karnataka, 570016

                      Even after talking to customer care about salary account and i have updated my employer details in mobile app the balance is deducted for not maintaining balance of 10000. Almost 4000 deducted. Please provide the refund or i think i must close the account. Customer id:[protected]. Deducted on 09/02/2020 and 31/03/2020. Please let me know the what type of account is mine currently.
                      May 3, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 02, 2020
                      Axis Bank Customer Care's response
                      Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jadhavshweta
                        Mar 31, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        The amount of 1699 was spent on my credit card on 5th March without my permission.
                        I called to customer care regarding this and my request was registered to cancel this plan with request no 60149805. I was informed that my request will be completed within 10 days.
                        Now it's more than 10 days and I don't want that plan and I will not be happy if that amount will get debited from my account.
                        Request you to do needful asap before amount gets debited and refund my amount of 1699 on my credit card.
                        May 3, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 01, 2020
                        Axis Bank Customer Care's response
                        Hi, we regret any inconvenience caused. We acknowledge your concern. We wish to inform you that we are currently pursuing the matter and will revert you with the status shortly. Request your co-operation in the interim. Regards, Team Axis Bank
                        Verified Support
                        Apr 02, 2020
                        Axis Bank Customer Care's response
                        Hi, we request you to share the screenshot of the message received, for further assistance. Regret the inconvenience caused! Regards, Team Axis Bank
                        I got msg that monthly due amount will get debited on 4th April if this issue will get resolved before that it will easy.
                        Which message screenshot exactly?
                        Pfb screenshot. 1078 was my due amount before 1699 added to it.

                        ecpp plan cancellation - Comment #3671002 - Image #0
                        ecpp plan cancellation - Comment #3671002 - Image #1
                        Dear Customer,

                        We would request you to mention your CPP membership number or registered contact details.

                        This will help us in resolving your query.

                        Regards
                        CPP Team
                        I don't have cpp membership details, contact no [protected]
                        Card Protection membership number is IA6447519. Please cancel this membership and refund the amount that was spent on my credit card without permission.
                        Dear Customer,

                        We wish to confirm to you that your membership no. IA6447519 has been cancelled on 01/04/2020 as per your request. We would request you to check your bank statement for refund details.

                        Assuring you of our best services at all times.

                        Regards
                        CPP Team
                        I am still looking for refund as per ur information I didn't get refund till now. I even tried to contact to cpp team thorough mail but of no use. If membership is cancelled on 1st April I should have been refunded and its 28th April and still I didn't get refund. I am trying to resolve this matter from March. Please look into it again and refund the amount.
                        Dear Customer,

                        We wish to inform you that membership refund has been processed on Apr 08’20. We would request you to check your bank statement for refund details.

                        Regards
                        CPP Team
                        Helpful
                        Found this helpful?
                        9 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Montu Bora
                          from Hāora, West Bengal
                          Mar 31, 2020
                          Report
                          Copy

                          credit card settlement payment

                          Address: Jorhat, Assam, 91
                          Website: www.axisbank.com

                          This is to information that i cannot pay this amount due to my family problem for which i suffer a lot for last six month, now i can able to give you 20% of my debt i agree to settle this amount i shall be clearing my dues in short time more then 20% is not affortable for me in the present situations. Iam ready to settle this as soon as i get the confirmation from your side.

                          Credit card no-[protected]
                          Amount...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          D
                          Dinesh Rajagiri
                          Mar 31, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          blocked my salary account with lien amount.

                          My salary account is with the Axis Bank and since I had 2-3 days delay in credit card, they have frozen my account with lien amount and now my entire salary and other available amount present in that account is blocked.
                          I have been trying to call the customer care number multiple times but there is no response from it either.
                          And the executive who I spoke to him is very rude and impolite. He doesn't even care what he says or...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          S
                          Sunilkumar3395
                          Mar 30, 2020
                          Report
                          Copy

                          Address: BANGALORE, Bangalore, Karnataka, 560040

                          Fraud Transaction has been done twice in this month.
                          Total transaction was Rs. 6335/- which was not done by me
                          Kindly check and revert ASAP
                          My account details as follows
                          Acc. No:[protected]

                          Transactions as follows,
                          [protected] ECOM PUR/PAYTM/[protected]/270320/00:56 Dr. 3, 155.00

                          [protected] ECOM PUR/PAYTM/[protected]/240320/11:17 Dr. 3, 180.00
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vikas Pardeshi
                            Mar 30, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 601 and 602 vighnahar tower opp sau baba mandir near phadke ground Kalyan w, 421301

                            I had submitted my all documents on 14 february 2020 but after completing 1 months 15 days was left but still not received the clean
                            Secondly as per bill amount is 64794 and payable 47, 256 and approval 35000 i want payable amount to created in my account

                            I am not agree with this claim amount
                            I will highlight this matter to you higher authority
                            I wil a mark to md, axis bank md and ombasment, irda
                            May 3, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 31, 2020
                            Axis Bank Customer Care's response
                            Hi, please share the details of the branch where you have submitted the documents to help us further assist you in the referred matter. Regards, Team Axis Bank.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit