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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 176

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T
TaruF
Apr 4, 2020
Jun 25, 2023
This thread was updated on Jun 25, 2023
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axis direct charges - amount of 885 debited

I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification...
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Snehal Salunke
Apr 4, 2020
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I have logged out of Axis active app and my app displays "facility not available for given customer id axis bank" when i try to register.
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    venkyshailu
    Apr 4, 2020
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    Address: Badger galli Hulagabali

    My card last number 6438 and 5262 please my card transactions declined open transaction activetion pls
    Apr 04, 2020
    Updated by venkyshailu
    Please my credit card decided open
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      A
      Aratrika Sen
      from Vikravandi, Tamil Nadu
      Apr 4, 2020
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      Axis bank — refund not reflected

      Hi i am aratrika sen
      I have a refund of rs, 11276 from myntra which was processed long back but hasn’t reflected in my account yet.
      Customer care not supporting
      Reference number [incident: in[protected]]

      I had a word with myntra and they have sent me mail regarding the amount being initiated and the reference number.
      It was processed on 24th march but why isn’t is reflecting in my account. I tried calling customer care but they aren’t supporting.
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2020
      Axis Bank Customer Care's response
      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Apr 07, 2020
      Updated by Aratrika Sen
      My phn no is [protected]
      Apr 07, 2020
      Updated by Aratrika Sen
      Please contact me at my phn no asap
      [protected]
      Apr 07, 2020
      Updated by Aratrika Sen
      I[censored] call me I ll tell my credit card no
      Apr 07, 2020
      Updated by Aratrika Sen
      Please help I need the refunds asap
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        P
        pratik Irmalwar
        Apr 4, 2020
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        Address: Nagpur

        Dear sir / mam
        Withdraw money from my bank Rs. 885 / - in the name of Axis Direct plz clarify

        Thanking you

        Pratik Irmalwar
        Mob [protected]
        Nagpur
        A/c no - [protected]
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          Anusha Srinivasan
          Apr 4, 2020
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          I have Axis Bank Savings Account and today I was charged for dematAccount activation with 955/- even though I have never used Demat account or opened one till date. The payment is made without my authorization. I do not need a Demat account and I want it closed and the charges reversed.
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            K
            Resolved
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            Resolved

            Address: Axis Bank Ltd Pachpedi Naka Raipur Chhattisgarh.

            I have received this following sms

            Dear customer, mandates reference no: utib[protected] issued to hdfc bank limited with value 65000 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx7062.in case of any issues please get in touch with your branch.

            I have not give any mandate for this amount so kindly resolve the issue same.
            Screen shot attached.
            May 11, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 04, 2020
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused and are open to help you. Please provide us with some more details of your concern along with your contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Verified Support
            Apr 08, 2020
            Axis Bank Customer Care's response
            Hi, we have noted and wish to inform you that we have escalated the concern and you shall be responded to in this matter shortly. Regards, Team Axis Bank
            [protected]
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              B
              Bhatta12
              from Tumkur, Karnataka
              Apr 3, 2020
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              Resolved

              Hi axis credit team,

              My credit card has an expiry date as 03/20 and now it has expired. But i have not received my credit card yet.
              My credit card number was - 5305 6* *9 4485
              And my registered email id is - shubho. [protected]@gmail.com

              Please help me to resolve this issue and let me know what needs to be done so that i can keep using my credit card.

              Thanks,
              Shubhendu bhattacharya
              May 7, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 04, 2020
              Axis Bank Customer Care's response
              Hi, thanks for writing in. We are open to help you! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-ApplicationRelated-1.aspx Regards, Team Axis Bank.
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                J
                Jayanta Kumar Maji
                Apr 3, 2020
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                Address: katwa Master para

                Pl stop immediately

                Jayanta kumar maji
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                  Jayanta Kumar Maji
                  Apr 3, 2020
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                  Address: katwa Master para

                  Many times I have applied stoping of auto debit instruction on my credit card ending 8104 as a business man. In spite of this you are continuing to impose extra charges in my credit card account.
                  I earnestly request you to solve this immediately.

                  Jayanta kumar maji
                  Email [protected]@gmail.com
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                    S
                    Shaikhsaeed012
                    from Mumbai, Maharashtra
                    Apr 3, 2020
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                    Hello,

                    My name is mohammed salim shaikh with axis bank bank account number *7687. I have received debit card in the month of feb and deducted rs 885 deducted on 29th 2020 of feb from my account but i never applied for that card. I called customer service and customer service agent asked me to visit the bank. I have visited my home branch which is in chembur near m ward and met employee sneha i have waited for along time and when i discussed the case she said she dont understand why it got deducted and ask me to call after 2 days since then i am chasing her but every time i got the answered that call me after 2 pm or system is not working and sometime internet is not working. I havent found professionalism in axis bank employee. Also today 3rd of april 2020 again 885 rs deducted on in the name of axis direct. I neither used nor applied for any kind of demat account. Axis bank doing fraud by cheating to their customer almost every month. I am limited income person and can not effort to loose money like this. Axis bank didnt think about the lockdown situation happening in india. I will request you to help refund my 1770 rs back.

                    Regards,

                    Mohammed salim shaikh.
                    Shaikh. [protected]@yahoo.com
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 06, 2020
                    Axis Bank Customer Care's response
                    Hi, we are open to help you! Please provide us your contact number through inbox and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Apr 16, 2020
                    Updated by Shaikhsaeed012
                    My contact number is [protected] and my register email address is shaikh.[protected]@yahoo.com
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                      J
                      Jay Pant
                      Apr 3, 2020
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                      Resolved

                      request of stop loan emi for two months

                      Address: 37 Harphul Vihar Jai Vihar Phase 3 Baprola delhi west 110043

                      To
                      Axis bank loan department
                      Greeting for the day
                      Subject : to be avoid loan emi for two months.

                      For your kind information that as per covid-19, all aria have lockdown and i am not avail to going office, may be my monthly salary will be late coming in my account. I am loan account holder in axis bank seance sep 2015 and my loan emi 5133/- rs. Deduct in my account, 10th date of every month.

                      My...
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                      Team Safety
                      from Hāora, West Bengal
                      Apr 3, 2020
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                      Address: C30/18 TNHB ,BAGALUR ROAD HOSUR
                      Website: indian consumer complaintsfourm

                      CK.USHA

                      W/O S.SAYEE SANKAR

                      C30/18 TNHB, BAGALUR ROAD HOSUR

                      our emi for the month of April 2020 & may 2020 dont detection our account
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                        H
                        hymavathi veeramachaneni
                        from Hyderabad, Telangana
                        Apr 3, 2020
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                        Housin loan A/C number - PHRO[protected] EMI cutting may be done as usual.
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                          I
                          INDU BABU
                          from Delhi, Delhi
                          Apr 3, 2020
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                          Resolved

                          opened a demat account without my consent

                          Address: GREATER NOIDA (WEST)

                          I opened a salary account with acmxis bank more than a year ago. That time i got a mail saying, i have opened a demat account with the bank. I contacted the customer care and asked them to close the demat account because i don't want such a facility. All that i needed was just a simple savings account. Occasionally i was getting mails about demat trading from axis direct, which i neglected. But today they debited an amount if rs. 935 from...
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                          Rakesh_rkr
                          Apr 2, 2020
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                          Resolved

                          Address: Bangalore JP Nagar

                          Hi I received the following SMS from axis bank
                          Dear Customer, Mandates reference No: UTIB[protected] issued to ICICI BANK LIMITD with value 46900 and frequency Adhoc is accepted for the account number ending with XXXXXXXXXXX3179 . In case of any issues please get in touch with your branch.
                          What does this mean, will full amount of 46900 or EMI of 2460 will be debited from the account?
                          May 7, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 04, 2020
                          Axis Bank Customer Care's response
                          Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                            rohankpr
                            Apr 2, 2020
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                            Resolved

                            my amount got deducted from my bank account

                            Address: Patna(Bihar)

                            I have made a online transaction for recharging my airtel balance with rs 379 yesterday from my axis bank account. The transaction get failed and the amount get deducted from my bank account. I did this transaction yesterday at 12.30 am. Kindly see my refund status and process the refund as soon as possible. I am waiting eagerly to get the refund back. Kindly help me out!
                            Thanks....
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                            lokeshdec92
                            Apr 2, 2020
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                            Resolved

                            Address: New Delhi

                            1st april was the due date to pay my credit card bill and i paid the bill on 1st of april. On 2nd april axis bank deduced 200 rs. From my linked saving bank account as brn-pymt-card charges.
                            Stopping fooling people axis bank and refund my 200 rs. I’m attaching screenshots of the payment and deduction for information. My registered mobile number is [protected].
                            +3 photos
                            May 6, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Apr 02, 2020
                            Updated by lokeshdec92
                            BRN-PYMT-CARD charges were deducted on 2nd April but I made two transaction on the 1st of April 2020, which the Axis Bank Mobile App is showing on 2nd April 2020. The App is showing information wrongly and Bank is deducting money wrongfully from the account of customers.

                            Verified Support
                            Apr 02, 2020
                            Axis Bank Customer Care's response
                            Hi, we are looking into the concern raised by you and will get back at the earliest. Regret any inconvenience caused. Regards, Team Axis Bank
                            Verified Support
                            Apr 03, 2020
                            Axis Bank Customer Care's response
                            Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-paymentandstatus-3.aspx Regards, Team Axis Bank.
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                              Akshay4567
                              Apr 2, 2020
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                              Address: 162 HIG Dollars Colony 10th Cross 56RMV 2ND Stage Bangalore 94

                              Few months i had lost my credit card and i blocked it and tried to replace it with another card that had to be delivered to the specified address. However, i had not received any card by the specified date. I received a message that the card has been delivered but was not received by me. So i blocked that card also but still did not receive my card axis bank neo
                              Master card till date. But for each month, i have to pay up rs 2101 for what reason i don't know still. Why are they sending me a bill of rs 2101 for past 2 months for a card which i have still not received i still don't know.
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 02, 2020
                              Axis Bank Customer Care's response
                              Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              Apr 02, 2020
                              Updated by Akshay4567
                              My contact number is +91 [protected]
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                                Salman 4081
                                Apr 2, 2020
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                                lien amount not credited

                                Address: Sealdah

                                Myself sk md suleman
                                There was a charge on my account 5, 599.55 on 5th of march 2020
                                I called axis costumer service asking for what it’s been charged he said there is a transaction overdue on your account for the puchase made in vedic village resort. I told him since two months my account was in negative and from 1st i started to deposit cash in my account and as soon i deposit funds in my account negative balance of more...
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