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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 176

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P
priyashi rawat
Apr 5, 2020
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Address: Hno 376 gali no 3 bijwasan
Website: Www.axisbank.com

Banksaxis bankaxis direct charges - amount of 885 debited
Axis bank — axis direct charges - amount of 885 debited
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I have a salary a/c in axis bank gurgaon. Branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my accoun
May 7, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    MiDhun MaDhusoodanan
    from Pune, Maharashtra
    Apr 5, 2020
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    Address: Axis kazhakoottam

    I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. Why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
    May 7, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2020
    Axis Bank Customer Care's response
    Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      pintubpawar
      Apr 5, 2020
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      Address: 09 HOUSE NO 1515 SECTOR 17C IFFCO CHOWK, GURGAON HARYANA

      I have a salary a/c in axis bank gurgaon branch, as informed by bank while opening the account debit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a message from axis bank informing that rs.885 has been deducted from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charges deducted from my account? I want proper justification with all brake up of dp charge from axis bank. I need refund of these amount, if not refunded i will close demat account.
      May 7, 2020
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2020
      Axis Bank Customer Care's response
      Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Registered contact number [protected]
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        Vishwamber Kale
        Apr 5, 2020
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        I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
        May 7, 2020
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2020
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused and are open to help you. Please provide us with some more details of your concern along with your contact number and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          Preeti Tigunayak
          from Raipur, Chhattisgarh
          Apr 5, 2020
          Resolved
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          I have a salary a/c in axis bank gwalio branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
          May 7, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 06, 2020
          Axis Bank Customer Care's response
          Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            Preeti Tigunayak
            from Raipur, Chhattisgarh
            Apr 7, 2020
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            Address: Gwalior

            Dear Sir,

            This is for your kind notice that I had opened a Demat account (No.[26015442] at the Axis Bank Branch at Gwalior. So, I want to close this account.
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              srinidhi a
              from Hyderabad, Telangana
              Apr 5, 2020
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              Hello team

              I've been using axis bank for almost 3 years now and it's my salaried account too and inspite of complaining them again and again in the month of april (Every year) they always deducted dp charges from my saving account. Today (04/04/2020) again i received a message saying that rupees 885/-have been deducted from my savings account. Please take necessary actions towards them.

              First of all i'm not even aware of what demat account is and why are they deducting money every year.

              Axis bank jp nagar, bangalore

              Registered ph no [protected]

              Thank you
              Srinidhi
              May 14, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 07, 2020
              Axis Bank Customer Care's response
              Hi, we are open to help you! Please provide us your contact number through inbox and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Verified Support
              Apr 07, 2020
              Axis Bank Customer Care's response
              Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                Pankaj Mithoriya
                from Pithampur, Madhya Pradesh
                Apr 5, 2020
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                Hi,
                I have a salary a/c in axis bank (Anand bazar branch) indore, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (04/04/2020) i got a sms from axis bank informing that rs-885 has been debited from my account without my knowledge. I think deduction has been done bye axis direct, but i didn't buy / sell any stocks from this a/c, so why this charged? I demand proper justification. I want my money back. Plese help me as soon as possible.
                May 7, 2020
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 06, 2020
                Axis Bank Customer Care's response
                Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  D
                  Daksha Sutar
                  Apr 4, 2020
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                  885 rupees debited from my salary account. I have not bought any shares or made any investments.
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                    A
                    Anish Ghadiyar
                    Apr 4, 2020
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                    Address: Axis bank wagholi branch

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                    Banksaxis bankunnecessary consolidated dp charges deduction of rs 885
                    [resolved] axis bank — unnecessary consolidated dp charges deduction of rs 885

                    1 review
                    Bhubaneswar, odisha, india
                    Manpreetb on apr 13, 2019
                    Submit a complaint
                    To whomsoever it may concern,
                    I am quite displeased with an unknown deduction of amount
                    885 from my axis bank saving account. Last year also amount of 663 was deducted and not reverted back with so many requests. Firstly i never opened a demat account, secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transact and i won't let it happen. I never opened a demat account. Please revert back the deduction money. Axis bank is totally disappointing. I mean it. So many hidden charges. Is this why people save their little money and trust banks? I just can't understand.

                    Hope to get your reply asap.
                    Thanks.
                    May 7, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Apr 04, 2020
                    Updated by Anish Ghadiyar
                    To whomsoever it may concern,
                    I am quite displeased with an unknown deduction of amount
                    885 from my axis bank saving account. Last year also amount of 663 was deducted and not reverted back with so many requests. Firstly i never opened a demat account, secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transact and i won't let it happen. I never opened a demat account. Please revert back the deduction money. Axis bank is totally disappointing. I mean it. So many hidden charges. Is this why people save their little money and trust banks? I just can't understand.

                    Hope to get your reply asap.
                    Thanks.

                    Verified Support
                    Apr 06, 2020
                    Axis Bank Customer Care's response
                    Hi, we regret the inconvenience caused and are open to help you. Please provide us with some more details of your concern along with your contact number and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      S
                      Sahi05
                      Apr 4, 2020
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                      Address: Novopay, Second Floor, Above Cafe Coffee Day
                      Website: Axis bank

                      Rs 885 was deducted from my account for axis bank direct charges on 4th April at 9:04pm . What is this for. I want a refund. I am not able to connect in the helpline number as well.
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                        S
                        sunilkumary777
                        Apr 4, 2020
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                        My name is sunil kumar y
                        My bank : axis bank
                        Branch : utib0000077 (Manglore axis bank)
                        Transaction date 31 march
                        Amount : 1699
                        Transaction via my credit card
                        Credit card ending no is : 5645
                        Card type : visa credit card
                        Sir i got a message from axis bank for transaction alert rs. 1699 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
                        Thanking you
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2020
                        Axis Bank Customer Care's response
                        Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Apr 09, 2020
                        Updated by sunilkumary777
                        Can you please provide the information that where can i share contact number, since i contacted axis bank customer care before posting here. they told us we cant access customer information due to corona lockdown.
                        Apr 09, 2020
                        Updated by sunilkumary777
                        Please provide information as earliest. it will be helpful. thanks
                        Apr 09, 2020
                        Updated by sunilkumary777
                        Even i can find unavailable message on axis bank support (https://application.axisbank.co.in/webforms/axis-support/CustomePage_Chat.aspx)
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                          À
                          रतन गुप्ता 'लाखन'
                          Apr 4, 2020
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                          Resolved

                          Hey i have make a payment of rs. 803.7 for cucet examination form and amount will deduct from mya account. I have done my payment through debitcard of axis bank here is the message i found during the amount deduction.

                          Your a/c 363185 is debited with rs 803.78 on[protected]:52:00 at pur/central university of/mumbai. Avbl bal is rs 151.31. Call [protected] for dispute
                          May 7, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2020
                          Axis Bank Customer Care's response
                          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regret the inconvenience caused. Regards, Team Axis Bank.
                          Verified Support
                          Apr 06, 2020
                          Axis Bank Customer Care's response
                          Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            T
                            TaruF
                            Apr 4, 2020
                            Jun 25, 2023
                            This thread was updated on Jun 25, 2023
                            Resolved
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                            Resolved

                            axis direct charges - amount of 885 debited

                            I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification...
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                            95 found this helpful
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                            Snehal Salunke
                            Apr 4, 2020
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                            I have logged out of Axis active app and my app displays "facility not available for given customer id axis bank" when i try to register.
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                              venkyshailu
                              Apr 4, 2020
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                              Address: Badger galli Hulagabali

                              My card last number 6438 and 5262 please my card transactions declined open transaction activetion pls
                              Apr 04, 2020
                              Updated by venkyshailu
                              Please my credit card decided open
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                                A
                                Aratrika Sen
                                from Vikravandi, Tamil Nadu
                                Apr 4, 2020
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                                Axis bank — refund not reflected

                                Hi i am aratrika sen
                                I have a refund of rs, 11276 from myntra which was processed long back but hasn’t reflected in my account yet.
                                Customer care not supporting
                                Reference number [incident: in[protected]]

                                I had a word with myntra and they have sent me mail regarding the amount being initiated and the reference number.
                                It was processed on 24th march but why isn’t is reflecting in my account. I tried calling customer care but they aren’t supporting.
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2020
                                Axis Bank Customer Care's response
                                Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Apr 07, 2020
                                Updated by Aratrika Sen
                                My phn no is [protected]
                                Apr 07, 2020
                                Updated by Aratrika Sen
                                Please contact me at my phn no asap
                                [protected]
                                Apr 07, 2020
                                Updated by Aratrika Sen
                                I[censored] call me I ll tell my credit card no
                                Apr 07, 2020
                                Updated by Aratrika Sen
                                Please help I need the refunds asap
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                                  pratik Irmalwar
                                  Apr 4, 2020
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                                  Address: Nagpur

                                  Dear sir / mam
                                  Withdraw money from my bank Rs. 885 / - in the name of Axis Direct plz clarify

                                  Thanking you

                                  Pratik Irmalwar
                                  Mob [protected]
                                  Nagpur
                                  A/c no - [protected]
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                                    Anusha Srinivasan
                                    Apr 4, 2020
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                                    I have Axis Bank Savings Account and today I was charged for dematAccount activation with 955/- even though I have never used Demat account or opened one till date. The payment is made without my authorization. I do not need a Demat account and I want it closed and the charges reversed.
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                                      Resolved
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                                      Resolved

                                      Address: Axis Bank Ltd Pachpedi Naka Raipur Chhattisgarh.

                                      I have received this following sms

                                      Dear customer, mandates reference no: utib[protected] issued to hdfc bank limited with value 65000 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx7062.in case of any issues please get in touch with your branch.

                                      I have not give any mandate for this amount so kindly resolve the issue same.
                                      Screen shot attached.
                                      May 11, 2020
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 04, 2020
                                      Axis Bank Customer Care's response
                                      Hi, we regret the inconvenience caused and are open to help you. Please provide us with some more details of your concern along with your contact number and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                      Verified Support
                                      Apr 08, 2020
                                      Axis Bank Customer Care's response
                                      Hi, we have noted and wish to inform you that we have escalated the concern and you shall be responded to in this matter shortly. Regards, Team Axis Bank
                                      [protected]
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