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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 176

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K
Khushboo Naik
May 16, 2020
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Why I am getting this in my online axis bank account I have opened this account one year ago. and also in google pay I am not able to add this number I don't get otp on my registered number and rest of the message comes on same number. There is no proper customer care free number where a person can approach.
May 16, 2020
Updated by Khushboo Naik
After opening online banking a person is not able to transfer any money " Access to the Menu is not available. Please contact Bank Administrator" getting msg like this. What is this ?
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    surendra pache
    from Dhule, Maharashtra
    May 15, 2020
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    Address: Plot no 199 Sai nagar ugale layout wanadongri hingna road

    Hi
    I had fraudulent transactions happened on my debit card with out my concern or otp as below on 28th may 18

    Account number : [protected]

    12th may 20 from ecom pur/google *googl/g.co/helppay#/320

    I lost inr 320 with out my involvement, i never deal with this site for any transaction in the past.
    Request you to help me and refund back my amount.
    And i dont want this again in future.
    Please let me know if you need any other information.
    Axis Bank customer support has been notified about the posted complaint.
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      D
      Dinthui
      May 14, 2020
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      Resolved

      Address: Bangalore (KT),Bengaluru,650001

      Dear sir/madam,

      Past 2-3 days back i did two internet transaction and both transaction was failed but i got a message that both the transaction was debited from my account but till now the amount haven't reverse nor the person haven't recieved the amount..
      Therefore it's my humble request to please look into the matter as soon as possible...
      Thanks
      Aug 10, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 15, 2020
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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        S
        swarup das1
        May 13, 2020
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        Dear Axis Bank customer service,

        I have used my debit to do a purchase on Ministry of corporate affairs (Ministry of company) for 200 rupees once and 100 rupees once on 8th May 2020.

        On 13 May 2020, Amount of 47, and 94 were deducted from my account with remarks as TIPS/SCG/NON MCC/08052020/MINISTRY OF COMPANY.

        How can 94 can be surcharge o tips for 200 rupees purchase. There is no automated message also about the debit.

        Please resolve and credit our amount back. It is an unauthorized transaction from bank side.
        Axis Bank customer support has been notified about the posted complaint.
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          R
          Rahin Kadri
          May 13, 2020
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          Address: Axis Bank,Mahim Mumbai 400016

          Hi, I'm Rahin kadri. I had opted for the EMI option on Personal loan, as the amount is 6, 246 Rs but it hasn't got deducted for the month of April 2020 even though I have sufficient balance in my account, please do the needful so that I don't have to levy any extra charges at your earliest.
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            S
            sarat6226
            May 14, 2020
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            I have being charged illegal by axis bank credit card though I have made credit card payment on time.

            On 1st April 2020 I made the axis bank credit card payment from my HDFC account. The due date was 3rd April'20. Still they charged me late payment fees + interest + auto debit bounce.

            Same thing they did in the month of may 20. I made payment on 2nd May before the due date still they charged me.

            When I requested them to refund the same they are saying it takes 3-5 days to get neft credit from other bank. Is it possible ? As per my knowledge it takes on 2 hrs maximum.

            They are looting the customers. Please help.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              Abhinavv Mathurr
              May 12, 2020
              Resolved
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              Resolved

              Hi Axis Bank CEO,

              My account no is Saving account no [protected]

              My company is having salary account with Axis bank.. where almost all the employees are useless. I have made a complaint related to my money got locked in lien balance by 12th, May, 2020 at Axis bank, Hinjewadi branch, Pune . Spoke to call center twice and they referred credit card department who has locked my amount in lien balance. Credit card department not picking up the phone for the past 2 days and most of the times its busy too.

              I personally went to Axis bank, Hinjawadi branch, Pune and there they ask me to fill the form to remove the lien from my account and told that you will receive a complaint no on your registered mobile number by today evening i. e on 12th, May 2020. I have still not received any complaint no against my complaint. The person who have registered my complaint had given his visiting card, but his number on card is not in service.
              In the branch they told me that there is a tat for 7 days. During this time your query will be resolved. Please solve my issue ASAP otherwise I will make the complaint at higher authorities.

              Regards
              Abhinav Mathur
              [protected]
              Aug 14, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2020
              Axis Bank Customer Care's response
              Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                PRIYA RAJBHAR
                from Pune, Maharashtra
                May 12, 2020
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                Dear Sir/ Madam,

                This is Priya Rajbhar. I have a personal loan account in your bank . Account no. is PPR[protected].

                Please advise why there was debit of Rs. 590/- multiple times as ACH debit return charges from my HDFC account on 5th may, 2020.

                There was no bounce in payment from my end then why the deduction. Please explain.
                May 12, 2020
                Updated by PRIYA RAJBHAR
                Dear Sir/ Madam,

                This is Priya Rajbhar. I have a personal loan account in your bank . Account no. is PPR[protected].

                Please advise why there was debit of Rs. 590/- 15 times as ACH debit return charges from my account on 5th may, 2020.

                There was no bounce in payment from my end then why the deduction. Please explain.
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                  Adwika18
                  May 9, 2020
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                  I had around 960 rs in axis ASAP account.
                  The money was deducted & now I have 0 balance.
                  The reason for the money deducted is kyc not completed.I'm not able to go to a physical axis Bank branch due to the recent lockdown restrictions.
                  The account is AXIS ASAP.
                  I want my money back.Kindly assist with this issue.
                  Thank you.
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                    S
                    Sikhyasarthi Mallick
                    May 8, 2020
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                    I have paid my credit card bill still my lien amount is not released
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                      S
                      Shakirghate
                      May 8, 2020
                      Resolved
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                      Resolved

                      You guys not replying on emails, neither available over phone. I can't register for netbanking as get error "we are having difficulties processing your request. Please try again later." how, do i talk to some rep from your end??? Please help, all other banks at least supporting for the urgent queries over email, but your not. Please help.

                      Email: shakir. [protected]@gmail.com and shakir. [protected]@routemobile.com
                      [protected] |[protected]
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2020
                      Axis Bank Customer Care's response
                      Hi, we are open to help you! Here is a link that will help to address your concern https://www.axisbank.com/bank-smart/internet-banking/getting-started Regards, Team Axis Bank.
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                        B
                        Bindushreejm
                        May 8, 2020
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                        The bank deducted 286 from my savings account and since i have paid all the dues outstanding on my credit card a day before than the due date, no such amount should have been deducted. The due amount had already been settled in the credit card a day before the due date. Customer care service of axis bank credit card is not working for covid-19 but they are looting the money from the customers. Please make sure they refund my amount back.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 08, 2020
                        Axis Bank Customer Care's response
                        Hi, we request you share your registered contact number for further assistance. Regards, Team Axis Bank
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                          T
                          Tamal Acharya
                          May 8, 2020
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                          My account balance of axis bank has been deducted by Rs.3588 by ECOM PUR GOOGLE without my authorization.
                          Please consider this matter seriously and I want the full refund of my money back.
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                            abhi4433
                            May 8, 2020
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                            My account was deducted for Rs 4444 on the name of BRN PYMT CARD from my saving account in Axis Bank. There was no more explanation on the deduction and no prior notification for the deduction. Please help me get my money back.
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                              H
                              Hemanth Kumar kondragunta
                              May 8, 2020
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                              Address: Axis bank-town Branch Nellore

                              I lost my Axis debit card before moratorium. I am unable to login for net banking. for all my EMI's and CC bills auto debit. but they maid BNR charges to my account of Rs 1978 /-
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                                Tamal Acharya
                                May 8, 2020
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                                There has been an unauthorized fraud transaction made with my bank account by PUR/GOOGLE in which a large sum of money has been deducted from my bank account without my involvement.
                                Please consider this issue very seriously and please solve it as soon as possible.
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                                  Diksha9977
                                  May 6, 2020
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                                  Address: At diksal post koshane, Tal karjat, Dist raigad

                                  Please debit my car loan emi
                                  Agreement no. AUR[protected]
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                                    Diksha9977
                                    May 6, 2020
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                                    Address: At diksal post koshane, Tal karjat, Dist raigad

                                    Agreement Number AUR[protected]
                                    NAME- MANISHA GANESH SAWANT

                                    please change my register mobile number
                                    my old mob. no. [protected]
                                    new mob.no. [protected]
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                                      SachinLadi
                                      from Mumbai, Maharashtra
                                      May 5, 2020
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                                      This is my axis account

                                      [protected]

                                      Branch worli

                                      Rs 850 deducted from axis bank

                                      Please refund my money back of rs 850
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                                        Abdul farid
                                        May 5, 2020
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                                        Address: Abdul farid main road Sultanpur dist kota rajasthan 325204

                                        Sir hamre account Se loan ki 2 cycle hai April or November mager manger Dawat April or Nov ka interest march mein hI Kaat liya advanced mein Jabki hum loan ka pura amount with intrest deposit ker chuke hai
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