[Resolved]  Axis Bank — charges levied more than the loan amount

Address:400615

Dear sir
During my visit to vijay sales ghodbunder for purchasing one invertor ac. Bajaj financial sales representative approached me with a loan option and detailed me that i have to made 4 down payment and one time charge of inr567 as one-time processing fee total to inr 13067 and balance 25000 will be my loan amounts and same will be collected at inr 3125 for 8 months installments. But my bank axis bank debited 118 rupees from my accounts to make the auto mandate facility. I observed that another 188 rupees was also auto debited from my accounts which is not at all acceptable to me and feel got cheated by my bank where i am saving my earnings against my hard work. Which is not at all acceptable to me and i am unable digest the same.
Once again i am requesting you to make a resolution to my issue with in next 48 hours or else i will raise a dispute though rbi against this inappropriate charges and i will be not be liable for any further consequences.
Pl note i will not able to make all this illegal payments which is against natural justice to me. Hope you will reverse this charges to my account
Please do the needful.
Regards
Ac no[protected]
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May 25, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Apr 14, 2018
Updated by PROVASH CHANDRA TRIPATHY
Only 108 debited which is not at all acceptable to me as charges for giving auto debit mandate.
Apr 14, 2018
Updated by PROVASH CHANDRA TRIPATHY
*118
Verified Support
Apr 16, 2018
Axis Bank Customer Care's response
Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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