[Resolved]  Axis Bank — Collection agency harassing my family

Address:400003

I ismail mistri, i was getting calls for collection from axis where in i spoke to the bank customer care about the current situation i m in. There is this agency who is calling me everyday, one day i failed to answer the call tee here was an agent who visited my place n disclosed my sister about the debt i owe and started messaging me that we will report to yiur cibil and all. I again called uo customer care of axis they said we'll get this thing cleared uo now just after a week again the same is repeating. I m getting message for an agency threathing that in nect 2 days we will vome at your home as we have not recieved ur payment...
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
Axis Bank Customer Care's response
Hi Ismail,

We're sorry you had this experience and we want to make this right. Please share your contact details for us to connect with you.

Regards,
Axis Bank
Complaint comments 

Comments

Atm cash withdrawal 2000 then cash not received but cash amount debit my
Account
Atm bank name -Axis bank
Aria - East Of Kailash near kotak mahendra bank
I am also harried by axis bank recovery team they called to my office and now job is in danger and us am getting no help from axis bank
Vishal
[protected]
Axis Bank Customer Care's response, Nov 27, 2018
Verified Support
Hi, we request you to clear the outstanding amount to avoid the collection calls. Sorry for the trouble. Regards, Team Axis Bank.
[email protected]'s reply, Nov 27, 2018
sir total credit card limit was 22000 and 17000 i had pait they saying that to pay 40000 more and i told them iwll pay but theare saying that you had to pay in two installments 20000 and 20000 but now i am not in condition to pay the amount in two installment i told them to break it into 5000 permonth the y are saying no
it cant be done sir from where i will pay 20000 now they are harassing my sisters relitaves and many people my neighbours sir what i should do as my intensions are clear to pay the ammount he saying sell your self to pay 20000 or will do someting bad to me he absuive i cant write what he said to me plz see imto matter
collection agent name is amit phone 9711540701, 8557978509, 08130795345
vishal dhar
9319011737
[protected] - Shaam
I got a call from the above no regarding the CC payment. This executive is so rude and he doesn't know how to speak to the customer. I couldn't do the full payment because of their issue(Server Problem), because I spoke to the Axis Bank Manager as well. Though I have done the part payment there is no update in their system and he is speaking nonsense. No humanity at all.
I got a call from the ([protected]) no regarding the CC payment. This executive is so rude and he doesn't know how to speak to the customer. I couldn't do the full payment because of some issue (financial problem which is already inform to PNO also), Though I have informed in make the payment on or before 31st Dec but she force to made the payment today or she will call my family members or relatives.

No humanity at all.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information