Axis Bank — complaint on non receipt of fastag

Axis Bank — complaint on non receipt of fastag

V Venita Di from Mumbai, Maharashtra

In reference to the above subject, had made a complaint to axis bank on 13th january, 2020 of not having received our fastag for our vehicle which we had applied for in december first week, 2019. Thereupon, we were given blue dart pod tracking number - [protected]. On tracking through blue dart, all that we get is "no records found" on their tracking site. Request you to please look into this asap and revert urgently as it is now almost 2 months since we applied for our fastag. Was this information helpful? No (0) Yes (0)
Axis Bank customer support has been notified about the posted complaint. Verified Support Feb 07, 2020 Axis Bank Customer Care's response Hi, we regret the inconvenience caused and request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank. Feb 18, 2020 Updated by Venita Di Hi Axis Team, I did write to you but all that I received was a SRN No. and nothing thereafter. As I see you are unable to meet customer's demands on time, kindly refund my amount as there is undue delay from your end. I will prefer getting my FASTAG through other banks etc.
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