[Resolved]  Axis Bank — consolidated charges axis bank

Hi team,
My name is mitul jain and i am the axis bank account holder. I strongly believe there is someone who will look into it, as a matter of fact i see a deduction on my account for approx 5, 500/- as consolidated charges.
Now here is the catch, i visted nearest branch in the first week of jan as i hold this account for more than 2 years but somehow i was not using the account for last 1.5 years. So there was the bank executive by the name of anmol, i met at ashok vihar branch, new delhi and i ckearly asked the gentleman, that i am planning to continue again with axis bank kindly check and lemme know if there are any outstanding charges on my account. The executive mentioned that as i have checked there are no outstanding charges rather than -15/- which was the active status of the account. Yesterday i deposied 6000/- to the same account in order to maintain balance in my account but i was shocked to see that bank deducted 5, 500/- without notifying or taking my consent. This is something which is not digestable as i am a student and 5, 500/- is a huge amount for me which i cannot bear to lose.. I request bank to reverse the charges asap... For further details reach me at e-mail: mitulkundalia. [protected]@gmail.com
[protected]
Thanks..

Warm regards
Mitul jain
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Feb 16, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
Axis Bank Customer Care's response
Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Regards, Team Axis Bank.
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