[Resolved]  Axis Bank — Credit card delivery

Address:Mumbai City, Maharashtra, 400055
Website:indianconsumercomplaints.in

Pathetic service . My request number 7062160 for cardit card. I applied before 2 months for which i did not reciereceive any notification even after applying thrice. After few days gt a call frm sales department requesting if i want a credit card i explained the scenario to the representative and the same day mt ocuments were collected and said that card will delivered within 7 days which did nt happen fr a month. Later when i logged a grievance suddenly within 2 hrs i recieved a msg stating that my credit card request is approved and it will be delivered shortly. Next day i received a msg that it will be delivered within 72 hrs today 03rd of aug 2016 i received a msg frm blue dart that card will be delivered at 1.30pm which did nt happen again. I called up blue dart courier they said thier representative called me n i did nt answer the call which was a wrong information. Thn i called up axis spoke to one of supervisir name nikhil he said card is not dispatched yet. Suspicious! However nikhil was helpful. I dnt knw hw the bank works by giving all false information even by the representatives who handles bug corporate accounts. I m working with wipro n axis guy name naseem from powai branch has given all false commitment for debit card offers. Axis bank sucks.
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Oct 10, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Axis Bank Customer Care's response
Hi,

Sorry for the inconvenience caused. Please write to us elaborating your concerns at [protected]@axisbank.com for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

Dear Customer, your credit card application with ref no 8138708 has been approved and credit card will reach you shortly - AXIS Bank Credit Card. Now its been a month but still i havent received card.
Axis Bank Customer Care's response, Mar 18, 2017
Verified Support
Hi Terence,

Request you call to us at 1800-209-5577 & 1800-103-5577. Our team will assist you.

Regards,
Axis Bank

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