Axis Bank — credit card emi issue | |||||
I had purchased a mobile from flipkart that cost rs 12999. It was clearly showing me 0 % interest. Emi 1089 per month. But every month in statement the started charging interest. I complained about it many times. But customer care and their email team did not replied to my issues. I paid first 3 emi. I warned them please resolve my issue or i will not pay emi. But they did not took my emails and calls seriously. And they told me that they can not do anything noe. This product was having 0% interest bring that proof. By that time this scheme was removed from flipkart. When i did not pay emi, they called me after 6 months and asking me to pay another rs 15000 after paying rs 3500. They added everything late payment and interest. I applied for credit card after thier team was continously requesting. Now after selling thier card they forget everything. And try to fool customers. After 6 months they asked me to pay settlement amount rs 6100. That also i paid. But after so many fights they have still not given me noc for this issue. I told many times that i am ready to pay the amount left after deducting rs6100 and 3 installments from actual amount rs 12999. To which nodal officer from axis back was ready but after that no body called me regarding that. I request you to please get me noc for this issue from axis bank. They have spoiled my cibil score. Was this information helpful? | |||||
Axis Bank customer support has been notified about the posted complaint. | |||||
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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