Axis Bank — credit card fraud transaction happened 24267/- through online | |||
My self m dhanunjayanaidu,... Holding axis bank credit card with following number [protected]. On 12th of november 2018, there has been an international fraudulent transaction on my credit card, total 5 transaction happen on 12 nov 2018 around from 03:00 am to 3:32 am of amount inr 24, 267.45 (Each transaction 4, 853.49 rupees with 5 times) to merchant name bls*myheritage_ltd. During fraud time, i have not received any message on mobile from your end i have not authorized the above transactions. The credit card was in my possession at fraud time & i have not share credit card details to anyone. Total amount which i had lost because of this 5 international fraudulent transaction is 24, 267.45 rupees. I have already submitted all the required copies of documents like fir, incident letter, card disputed form, my passport all pages and evidence of my email copies on 14th november 2018 at my home branch (Srinagar colony hyderabad) and they gave me this complaint no:[protected]. I have not received any response from my home branch yet. I even tried to reach your tool free customer care number but those guys are saying that complaint was not filed. I request you to please kindly look into the matter as earliest as possible. Was this information helpful? | |||
Axis Bank customer support has been notified about the posted complaint. | |||
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I was booking ticket on IRCTC website .Payment was done through UPI, money deducted from my account but ticket was not booked .On IRCTC website it was written pending from bank end.Please resolve it.
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