[Resolved]  Axis Bank — Deactivate one assist and refund the money

I have received a call from Axis Bank today. I just don't want the subscription and please cancel my subscription for my Axis visa Card ending with 3477. It has been noticed that the money charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.

Dear Customer,

Greetings from OneAssist..!

We have checked our records using the relationship no.189779 and found that the plan is already Inactive. We would request you to share your registered contact details to confirm the same.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist

My name is Abdul Kalam. My contact no is [protected].

Dear Abdul,

Greetings from OneAssist..!

We apologize for the delay in response.

To process your refund, we would require the below details from you:

- Account holder name
- Account number
- Branch and Bank name
- IFSC code.

We have also arranged a call for you to address your concerns.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist

Hello Deepali,

I have provided my above mentioned details to the email id of Shivani Narwani. Please do check and do the refund of money.

Dear Abdul,

Greetings from OneAssist..!

Thank you for providing us with the required details. Our team will initiate the refund and you should receive it within 7 working days.

Hope your query is resolved.

Regards

Deepali

Team OneAssist

my name ashis kumar ghosh and my one assist relationship no is 1926989, i want to deactivate my one assist, so please deactive my one assist wallet. thank's

My name is subasri selvaraj, and my relationship no is 2337837.please deactivate my one assist wallet and refund the amount

My name is Anmoldeep kaur and my relationship no.2938971
Please deactivate my one assist service and refund my amount as soon as possible.

My name is Anmoldeep kaur.
My relationship no. is2938971
I am not interested in one assist service
Decativate it and refund my amount.
I am frustrated with the calls from the bank.
I am waiting for the confirmation.

i m not interested in this one assist service.i want my fund as soon as possible.

Without my knowledge an amount of RS.1399 was deducted from my account in axis bank towards one assistant service and relationship number was also given as 1365180, which is not correct.
I am not interested. Please arrange to cancel the same and refund RS.1399/- to me and credit the same in my account immediately.

My name is jagdev singh. Yesterday I received a call regarding protection of my debit card . They misguided me and without my permission, without any OTP 1899 rs debited from my account with relationship no. 3612943. Please cancel this policy and refund my money . I have very bad experience with axis . Also they gave me a customer care number which is totally useless . Please refund my money as soon as possible.

fraud one assist service
same things also happen with me..

Sir I did not want any plan for mobile protection so inactive my one assist plan and refund money with rs 1899

Sir I did not refund my money after cancelation request

My name is ankit gusain. Today I received a call regarding protection of my debit card . They misguided me and without my permission, without any OTP 1899 rs debited from my account with customer id no.[protected] . Please cancel this policy and refund my money . Please refund my money as soon as possible.

My name is Angel R . Today I received a call regarding protection of my debit card . They misguided me and without my permission, without any OTP 1899 rs debited from my account with customer id no.[protected] . Please cancel this policy and refund my money . Please refund my money as soon as possible.

I received a call yesterday and today also... They misguided me as if they are employee from axis bank and want the card detail for verification. They deducted amount of 1899 from my debit card. I have requested axis bank for cancelling this service. Will i have to request here also?

Today just now I received a call from one assist. They explained me about the plan repeatedly even if I told them I am busy in a crowded place. They asked me to confirm with my last 4 digit debit card no. So out of no sense I told my last 4 digit debit card no. And then they charged 1899 instantly. This is so rediculous service just trying to grab money by giving you false future accidental. I want to ask Axis Bank if you guys can't protect our account then why the hell did you promised?? What's the value if our money and valuable documents goes into third party services. You guys are sharing our documents with a third party services which should be taken strong action against axis Bank. Please refund my full money 1899 back as soon as possible I don't need any third party protection and if Axis Bank can't protect our money and data then please shut down this bank. My registered mobile number number is [protected].

Thank you.