[Resolved]  Axis Bank — Deactivate one assist and refund the money

Address:Kolkata, West Bengal, 732210
Website:[email protected]

I have received a call from Axis Bank yesterday. I just don't want the subscription and please cancel my subscription for my Axis Master Card ending with 7359. It has been noticed that the money already been charged @1799 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. is 189779. I am waiting for confirmation of delation of this service and also refund the money @1799.
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May 26, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Apr 11, 2017
Updated by Junaid Hossain Kalam
It is totally fraudulent activity of axis bank one assist service that they are charging more than 50 percent balance for cancellation for the service. It is a matter of escalation to escalate it to the higher authorities.
Apr 17, 2017
Updated by Junaid Hossain Kalam
It's been 6 days of deactivation of the service One assist but still not getting the money that has been deducted from my axis bank account. Please it's my kind request you to refund the same money which has been deducted within in this week. I am waiting for your confirmation Miss Deepali.
Verified Support
Apr 25, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Complaint comments 

Comments

My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [[protected]] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist
Regards
Ankita Mittal
I am raghavender reddy and I also faced same issue last year and this before deducting amount I gave cancellation letter in bank then one assist person called me I said I am not interested, dont deduct and amount from my account.
Again this cheating company debited amount.
Hello! Your A/c no. 176507 has been debited by Rs. 1899 on 28Mar19. The A/c balance is Rs.. Info: Debit for One Assist Services

Please cancel this refund money

I am raghavender reddy and I also faced same issue last year and this year before deducting amount I gave cancellation letter in bank then one assist person called me I said I am not interested, dont deduct amount from my account.
Again this cheating company debited amount.

Hello! Your A/c no. 176507 has been debited by Rs. 1899 on 28Mar19. The A/c balance is Rs.. Info: Debit for One Assist Services

cancel this and refund money
My name is mufaddal I want to cancel my services and want my money back @1399
My name is mufaddal I want to cancel my services and want my money back @1399
Which is debited without my permission.
MY J.Kumar Stop Oen Assist Services. Debit in my account 1399.rs. Refund my money Please help me

I have received a call from Axis Bank today. I just don't want the subscription and please cancel my subscription for my Axis visa Card ending with 8039. It has been noticed that the money charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.

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