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Axis Bank Complaints & Reviews

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Updated: May 25, 2026

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Address: Rajkot, Gujarat, 360002

Nikhil a. Koradia rajkot, gujarat

Dear sir / madam

Hame home loan chaye tha ishliye hamne aapki axis bank, kalawad road branch, rajkot, gujarat me kandarp kapadia (Mob. No[protected],[protected] ko apna document (Zerox) 8 mash (Month) pahele diye the

Hamne bahut bar phone kiye lekin abhitak kandarp kapadia ne hame document nahi diye, jabhi hame phone karte the tab naye naye bahane banate hai {abhi meeting me hu, thodi der bad bolta hu, mene o document (Zerox) koi jemil ko diye hai m (Mob. No[protected]} hum bahut bar bank me bhi kandarp kapadia ko bhi mil

Mene jemil ko phone kiya to bole kal dita hu, parso deta hu, abhi mene aapna ghar (Home) badlaya hai document philhal dhudhna padega ya kabhi kabhi phone bhi uthate nahi

Aur ha ye jemil hum aaj tak ye bhi bataya nahi ke aap ko loan milega ke nahi

Eshileye hum aap ki axis bank se koi khapa nahi par aapke staff hi hum ye karne pe majbu karte hai

Me philhal job karte hai aur rajkot se 15 kilometer dur hai eshiliye roj roj bank bhi ja sakte nahi, hum jabhi jate to aadha din ki salary hamari kat hoti, aur vaha tak janeka petrol ko kharch, loan to nahi mili lekin 5, 6 hajar ka kharcha hamara sirf document aubhi zerox leneke niye laga

Aaphi soche me kya karu, agar meri jaga aap ye aap koi family member hote to

Aabhar
Nikhil a. Koradia

Axis Bank customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560005

Website: Axis Bank

With reference to the above i want to intimate that on 12//04/2017 at about 18.34, i have tried to with draw a sum of rs. 1000/- from state bank of bikaner & jaipur, shivan cgarden bangalore, atm id s10a[protected]am using my debit card of my above a/c no. As axis bank atm located in wheeler road, bangalore was not working. But the amount was not dispensed by the above atm and i got a response code from the above atm stating that “ sorry unable to process “ inconvence is regretted. Kindly contact your branch

Then i went to axis bank atm and taken mini statement for my above account.in the statement it has shown a debit of rs. 1000 on 12/04/2017. But the same has not been dispensed by the state bank of bikaner & jaipur, shivan cgarden bangalore, atm id s10a[protected]am, to that effect i have got a response code slip also. Further i want to intimate that i have not drawn amount of 1000/- from any other atms again. As such i request to credit a sum of rs.1000/- to my account which was erroneously debited.

Sincerely

Syed suleman

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I have been operating a savings bank account with your adyar (Chennai-tamil nadu) branch (Code 082). My customer id is[protected], and account is [protected]. Since opening my account on[protected], as a senior citizen, i was never charged for my debit card. But today i find in my passbook a debit of rs.172.50 towards "dr card charges annual 4688xx". Can you kindly enlighten me on is levy?
Thank you. Anasuya raghavan. (Mobile: [protected].. E mail: [protected]@yahoo.co.in.)

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Address: 532168

Dear Team
I am getting alerts and account statements to my mail id: jagan.[protected]@gmail.com. But i do not any account with axis bank. Kindly check for the details and check with customer for correct mail id and please remove my mail id from customer account. After checking removal of my mail id kindly confirm the same on my mail id.

Regards
Pydi jagannadha Rao

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Address: Pune, Maharashtra

Dear Sir / Madam,
I have used my axis bank ATM at seva vikas sahakari bank ATM, in this case money has deducted but transaction failed, immediately I was post complaint on customer complaint portal. So still money is not refund in my account so please refund my money in my account as soon as possible...
Name on card Abhijit Akotkar - Axis bank
Transaction date - 01/04/2017
System genarated msg
Your a/c 782602 is debited INR 10000.00 on[protected]:11:13 A/c Bal is INR 15825.96 Info: CASH-ATM/SVBD0002. Get Axis Mobile: m.axisbank.com/cwdl

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J

Jignasha Dalal

from Mumbai, Maharashtra

Apr 12, 2017

I have used axis bank debit card at narayan fuel station, mumbai. the amount was deducted twice. i am trying all customer care numbers, but no one is available to report or check the problem. Only IVR is working.no executive is answering the phone.

P

pratikirmal

from Nagpur, Maharashtra

Apr 12, 2017

Dear sir

I have my account no.[protected]

My issued is 2 month debit card reqvest but not handed me

and my home branch axis bank mg road civil line nagpur (maharastra) not suported not good talking and not good cumunication

please find my debit card and contact me

Pratik Irmalwar

Mob-[protected]
nagpur (maharastra)

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Address: Kolkata, West Bengal, 743125

Website: www.amazon.com

My a/c number is [protected]

I was transaction online purchase in amazon but order not placed and amount is debited from my account on 17/03/2017. when i complain in amazon they provide me refrence number which is 4897322613386400004081 as the amazon is telling that they got refrence number from bank when the money should refund from them.

So, kindly check and do a needful help as soon as possible.

Regards,
Sharwan thakur
[protected]

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Axis Bank — Amount is debited but not get cash on atm
To:
The Branch Manager,
Axis Bank,
Pune

Sir,

Sub:- SB A/C No: 782603 Pimpri– Axis Bank ATM
operated on 01.04.2017 atPimpri – Transaction declined but
amount deducted from A/C - Request for correction of transaction
I (Abhijit Akotkar) am submitting the following few lines to your notice for favour of kind consideration.

I have - SB A/C No: 782603.Axis Bank ATM
operated on 01.04.2017 atPimpri the Axis Bank ATM record No:CASH-ATM-SVBD0002 for with drawl of Rs.10000/- amount. The transaction was declined but the amount of Rs.10000/- was deducted from my account with out receipt of cash.

Account no is 782602

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Address: Kamrup Metropolitan, Assam, 781001

Hello, First of all I am not your so called valuable customer and now I am glad that I am not. Just before going to POLICE. i thought i should let you know one big last time that i am completely annoyed from your repetitive phone calls thrice a day for searching some xyz devi. 1st of all i have no idea why you are calling me with some other name. 2ndly after correcting your operator each n everytime I don't know why you are still calling me. Don't you guys have any system update facilities? And i don't know what type of bank calls the wrong persons thrice a day starting from MORNING 8 A.M. You don't have any right to harass people like this. I am going to complain against you guys.
I will make sure none of my family member goes to your bank in future.
Good luck with the police.

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Address: Ahmedabad, Gujarat, 382449

Dear Sir / Madam,

This refers to my free zero balance account with Axis bank for home loan.

As per statement received to me, I have been charged quarterly Rs. 15 + service tax as consolidated charges for A/c. Please inform the detail of such charges why this type of charges are applicable while I was given free account for home loan holder. Further, I have been also charged yearly Rs. 170 (approx.) for debit card charges even I have not used single time this debit card. This applied ATM charges is very much high compared to other banks. Further, I would also like to inform you that I am using other 2 banks ATM cards i.e. BOB and ICICI since last 6-7 years but I have been never charged a single amount for the account or debit cards. In such scenario, I will prefer banking with BOB and ICICI only.

Looking to the above, I request you to reimburse all my deducted charges on earliest basis and give confirmation for return mail to not apply any such charges else I would prefer to stop relationship with Axis bank and also will transfer my HOME LOAN to other bank also.

Please give confirmation per return mail so I can return AXIS bank kit to your branch.

Anticipating your earliest feedback per return mail.

Thanking You,

With Best Regards,
Vipul Borikar

Axis Bank customer support has been notified about the posted complaint.

Apr 12, 2017

Updated by vipul4689 This refers to my above home loan account with Axis Bank. My current R.O.I is 9.15% while my other colleagues interest rates are reduced up to 8.30% before last 2 months.

Why my R.O.I. is not revised? I was given assurance to reduce R.O.I. benefit whenever bank's R.O.I. reduces from RBI then why should I pay any extra amount for reducing interest rates in case of floating rate of interest. If I have to pay any extra amount, then I should prefer to transfer my loan to other bank like ICICI, BOB and SBI whose interest rates are lower then yours and even not charging any amount for such cases and also for accounts while here I have to pay account charges and others also.

I have sent various e-mails between 22.03.2017 to 10.04.2017 and reply received to me on next day to process my request within 5 working days but till date after 20 days passed on but still no any confirmation received for interest rate reduction. Every time I have been given commitment that your request under process but still no any process is completed and no any confirmation received to me.

You are requested to inform me the correct scenario whether you have processed request of revising interest rate to 8.30% or not. If not, so I can take my further actions with other banks.

Please revert me positively as early as possible.

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Address: Chennai, Tamil Nadu, 600125

Website: www.axisbank.com

I tried to recharge my jio mobile number Rs.253 on April 9, 2017 through netbanking but the payment was failed and amount was deducted from my account . Please reverse my money back to my axis account
Bank detail and Transaction details are given below
Axis account No.[protected]

Transaction No.INB
/[protected]/RELIANCE PAYMENT SOLUTIONS

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D

dhandscool

from Raipur, Chhattisgarh

Apr 12, 2017

Dear sir,
i am dhandapani my acct: [protected],
branch in tirupur, i am 07/03/2017 kvb account transfer the amount but not received the amount . and already i am resize the complete in tirupur office but not response pls help and advices... my contact number [protected], [protected].

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Address: Kolkata, West Bengal, 732210

Website: [email protected]

I have received a call from Axis Bank yesterday. I just don't want the subscription and please cancel my subscription for my Axis Master Card ending with 7359. It has been noticed that the money already been charged @1799 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. is 189779. I am waiting for confirmation of delation of this service and also refund the money @1799....

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Address: Navsari, Gujarat, 396540

Website: www.axisbank.com

I have taken personal loan from axis bank at Navsari(Gujarat state) branch.
I have discussed about personal with Mrs. Heena Chauhan(Navsari axis bank branch) and told her that i need 3 lacks with 2 years of time period and she agreed.after few days my Loan is approved and first installation is deduced according to 5 years time period. I called her she said you can do part payment i will remind you every month i refused her idea and said if you left your job or i am busy then ?

When my family members visited Navsari to discuss about this issue at that time she said i have left time period column during agreement. she is contentiously changes her statement and misbehaving badly .
Now how to minimize the time period from 5 years to 2 years .

Also take some serious against her so next time this condition will repeat with anyone.

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Address: Jaipur, Rajasthan

Website: axis

Hello! Your a/c no 36170941 has been debited by Rs 575 on[protected]. The a/c balance is Rs 5573.13. Info: PPR[protected] LPP_BO_110417, .why u HV deducted 575 rupees, explain me, I will fill a complain against u. Hello! Your a/c no 36170941 has been debited by Rs 575 on[protected]. The a/c balance is Rs 5573.13. Info: PPR[protected] LPP_BO_110417, explain unless I will file a complaint against u

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Address: 500073

Hi sir/madam,

My name is CHITTIMALLE KIRAN KUMAR, resently i recived my credit card and pin number also. I got a call today(11-april-2017) from the number [protected] they told im calling from new delhi axis bank & they asked my card details for acctivation purpose so i given. later i got a message to my mobile like: INR 8405 was spent on your Credit card XX5082 on 11-Apr-17 at bagfulshoping_EPay. Avbl Lmt: Rs. 16594 Track spends with Axis Mobile:m.axisbank.com/ccdl. so is this genuine or fake. any money is deducted in my card or not please let me know

thanks
kiran kumar
mobile [protected]

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Address: 713321

Website: www.consumercomplaints.in/axis-bank

Hi I am Arun chatterjee .My account is in andal branch, burdwan. (A/c [protected]). On 11 .04.17 I had a call from [protected] and said it was for account verification perpose.
After that he told about some health insurance by deposit Rs.5379/- per annum. I was not at all willing to avail that.
Without any information i found Rs 5379/- has been deducted frm my account just after that fake call was finished.
In this above circumstances i pay to bank to kindly look into the matter and refund that debited ammount to my account and take action against the fraud call.

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Address: Kanpur, Uttar Pradesh, 208004

Dear concerning one,

Ome days ago i have recv job opportunity from axis bank mo. No. [protected] and mail id [protected]@gmail.com than i submitted my scan copy documents than i have recv a varification call from mo. No. [protected] than i have recv a confirmation call from mo. No. [protected] name is paras.

He says to me that you are selected for axis bank for the post of accoun tant job location nexus tower swaroop nagar kanpur but before joining letter you will be deposit rs. 1000/- on pnb a/c no. [protected] name is alpana singh ifsc code punb0487500. Afetr that he says you have not account in axis bank so that before appointment you will be deposit 3000/- amount on above same bank detail.

Finally i say that please take possitive action agst this fraud call mo. No. [protected], [protected], [protected], [protected].

Thanks and regards
Arvesh kumar savita
Mo. [protected]
Kanpur. U. P.

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Address: 560048

Car Loan No: AUR[protected]

Name: Aiswarya Karthikeyan

EMI Amount: 14, 778

I have pre-closed my car loan, but they debited by account - Monthly payment or EMI.

Customer Care team mentioned it will be returned within 5 working days. Till now the amount is not yet returned.
I got my No objection certificate. Customer care is not willing to provide details of Transaction no. Yet to receive my loan statement.

Please help in getting back my debited amount.

Axis Bank customer support has been notified about the posted complaint.

Apr 12, 2017

Updated by karthik77 I only took the loan in my wife's name and EMI's are paid through my account no : [protected]

EMI Details: If the loan is closed why did the money debited from account.
15/03/2017 INTERCITY ECS PAID Paid to TP Axis Bank Ltd:1109639:TP AXIS BANK LTD Refno:[protected] Ref No :- [protected] 14, 778.00

1. Full Name as per loan account : Aiswarya Karthikeyan
2. Sanctioned loan amount :575000

3. EMI amount : 14, 778

4. EMI Due Date : 15/03/2017

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Address: Hyderabad, Andhra Pradesh, 500017

Website: www.axisbank.com

Hi,

I have been applied for debit card from axis bank on 3rd march 2017 until it was not delivered axis bank charged for 575/- i am facing problem since one month to withdrawal money when i called for customer service people not responding properly.
I have raised a complaint for same and compliant SR[protected] had been closed without resolving the issue.

Thanks,
Srinivas

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Y

yuvi2121

from Delhi, Delhi

Apr 11, 2017

Dated as 4 april 2017 call for home loan quary but
your custer care agent .Who name abhilash . The time is
8.30 pm .Why he cut my call without giving information .

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Address: Ahmedabad, Gujarat, 380060

For the Below Two query, No one from the Axis Bank giving me clear answer.
I visit the Bank Branch and also write the mail. But no one is giving me clear answer.

1. I have informed that for my home loan account, (A/CPHR[protected] I am eligible for the Home loan subsidy of the 2.2L which is provided by the Gov. of India. So, Please tell me when will be applicable to my home loan account ?

2. In my home loan, I want to switch to the MCLR rate.
Please tell me that I am eligible for that or not ?

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Address: Mumbai City, Maharashtra, 400408

Website: www.axisbank.com

Hello Consumer Complaints,

Iam Are uday Kumar having Axis Credit card no of [protected] and i had a outstanding balance of 19, 933 and i have made my payments in three instalments which is of 10000 on dec 2016, 9933 ON jan 23 2017, and 100 rupees on 7th feb 2017, I have cleared my total dues and iam waiting for my NOC doc From bank i have called Axis bank customer support they have sent me Duplicate Statement to my mail ID that i have 0 due to bank, But when iam sending a mail from my registered Mail ID, "Iam Getting a Reply Message Of Your not Registered with Axis bank"and cibil score is not updated from bank side still the account is not closed, Please i need help and needed my NOC Doc

Regards,
Are uday kumar
Phone No-[protected]
Email [protected]@gmail.com

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