Axis Bank — Debit 1500 amount twice, still no update after 2 weeks

Raj Kiran Srivastav

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500065

Hi team,

I have purchased of 1500 rs. on 22nd dec., 2016 at 1 PM. Due to network issue, merchant has done multiple swiping through my debit card. 1st transcation got failed and 2nd went successful.

When i checked the statement, i can see 2 transaction has been made on 13.47pm & 13.48pm on 22nd dec. for the same purchase.

As suggested by axis team. I am sending you Cardholder Dispute Form with required information filled. Also find the supporting Screen shots of SMS and bill eSlip of Merchant and Amount deduction SMS screen shots of my mobile.

Please feel free to contact. its an urgent requirement. Hope you understand my concern.

+3 photos

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Comments

Ashish M Patel

from Mumbai, Maharashtra

I transact the online Use " INSTANT MONEY TRANSFER", . 5000 Rs. Debit My account No :- [protected]
Name :- Ashish M Patel.
But which account has credit to my money, because no one can credit this money, I use the Mobile is [protected].

Umapathi Bobba

from Shimoga, Karnataka

Hello
This is Umapathi, I had a double transaction on debit swipe machine in moriz restarent. and I charged twice from my card ***0027
when I called customer care they are asking 120 days to refund. what the hell is this. r u taking customer money as granted?

Umapathi
[protected]

Arshad Hasan

from Bhubaneshwar, Odisha

I want to cancel my credit card which i apllied few days ago because i didn't actually knew the proper terms and conditions of vistara credit card. I want to change it to my zone or something else. First i need to cancel it.

Kanna Dhasan S

from Gurgaon, Haryana

Its been 10 days after depositing icici cheque. These stupid tirupur main branch people are very lazy in clearing those cheques. Axis Bank Su(k$. All these private banks are nowadays acting like public sector banks.i just hate this corrupted country. !nd|@ sucks. Atleast British people would've made this country better.

abhay_p

from Delhi, Delhi

I have an salry account. Now suddenly 1600 rupees deducted from my Acount as consolidated charges for A/c, pl sove the problem .
yours faithfully

Abhay Patil

Alok Deo

from Gurgaon, Haryana

250 amount is debited as a consolidate charge. I don't know why it is getting debited.

Sunil1790

from Akola, Maharashtra

Dear sir
My salary account open before 3 month but still account not activet by bank. I fight before one month to resolve this problem but bank don't take any action I am not able to withdraw my amount.i want to know what is the reason behind it why not active my account.