[Resolved] Axis Bank — debit interest need to be reversed

ParthibanSelva

from Dharmapuri, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600129

Hi,

My last bill amount for credit card was approximately 37000. I had paid 35000 before my next bill generated date. I thought i have paid my entire bill before the due date. Once after my new bill was generated i had payed 2000 rupees. But i have received a debit interest for that 20000. Kindly reverse the amount.

Another issue is my friend unknowingly swipped my credit card in atm. I received a cash fee of rupees 500 for that. Kindly reverse those amount

My registered mobile number is [protected]
Registered email - [protected]@gmail.com
Credit card number is [protected]

Regards,
Parthiban

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May 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Axis Bank Customer Care's response Hi, we will contact you shortly to help close the issue. Regards, Team Axis Bank.

Apr 26, 2018

Updated by ParthibanSelva My Payment due date was nearing. Please reverse the above amount send me back the revised bill. So that I will pay my credit card payment.

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Comments

aseem111111

from Ambala, Haryana

Today i tried withdrawing an amount of rupees 5000 from one of your micro atm's which is located in bapror(Punjab), The amount was debited from my a/c but the cash was not withdrawn.I would like you to look forward towards my complaint and solve it as soon as possible.
a/c no-[protected]
bank name-Punjab national bank