[Resolved] Axis Bank — delay in fastag delivery | |||
I had submitted all kyc documents and a fastag has been successfully processed by axis bank on 2nd dec 2019. I received a sms stating that the fastag will be despatched within 7 working days. Subsequently, i received sms giving my wallet id number and links for recharging. I have still not received my fastag and checking in blue dart per axis bank directions also shows that no fastag with my vehicle id has been despatched. Was this information helpful? | |||
Jan 13, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
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