[Resolved]  Axis Bank — Dispute refund never processed

Address:Thiruvananthapuram, Kerala, 695313
Website:amazon india

Respected sir

A refund of 15999 rupees was successfully processed on 22 april 2017 to my account. This amount should have been credited to my axis bank account by now, but i have not received the refund till now.

I have called the axis bank customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
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Jun 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 05, 2017
Axis Bank Customer Care's response
Hi Akhila,

Sorry for the trouble. Please share the reference number you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
Complaint comments 

Comments

Hi All,
I have been banking with axis since its u to days. . Moreover I am NRI priority customer and their burgundy customer etc.. I am total shattered when I came to know about axis carelessness in their service. . I was charged us otitis for my home with penalties standing to 20 to 30 thousands and later RAC chennai people said they will waive off all charges but they did not do the same. I have to close my loan by doing good foreclosure and now I am facing stupid issues in cursor card as they put unwanted charges and Standing instruction of payment without my consent. . I went to branch manager to waive off that.. likewise everyday issues creep in with a is a lot. Pls be careful. Today I will close all my banking with axis and 7 of my relatives who banking with them since 15 years will also close within this week.

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