Axis Bank — E statement

Address:	Kolkata, West Bengal, 700028
Website:	www.livedighamandevilla.com

Dear Sir,
With deep regret we would like to inform you that one of your branch situated in RODKOL, Nager Bazar, West Bengal.
The details are here-under:-
Bank name- Axis Bank
Name of the account holder- Mandevilla Hospitality Group
Cuurrent account NO- [protected]
IFSC CODE- UTIB0001884
MICR CODE[protected]
Bank city- Kolkata
BRANCH NAME- RODKOL
PAN CARD NO- ABDFM7661D
The branch head has an attitude and perhaps has limited knowledge of handling the client requirement. Each time he needs to take assistance from his junior colleagues and has a typical Government employee attitude for passing the bucks.
Despite given an official letter for providing us the E STATEMENT and followed by number of mails communication he does not have any courtesy to return mail !!!
A disgusting and most frustrating Branch Head we have ever come across.
We have made several request to mail us the weekly statement so that our accountant can reconcile but, due to their non co operation we are not in a position to complete our own books of account.
If there is no action then perhaps we will be compelled to CLOSE our current account and open with a bank who can respect their client requirement.
Hoping to resolve ASAP.
Thanks n regards,
Debashis Sen Roy-
Partner
Mandevilla Hospitality Group
Mail id- [protected]@gmail.com
Mobile contact- +91-[protected]