Axis Bank — Ecs mandate rejected by axis bank

Dear sir,
Im operating my saving account in axis bank from last 10 year,
I have persinal loan in hdfc bank before 5 months and my repayment goes from axis bank saving account. Axis bank rejected my ecs mandate without reason in this month after deduction of 4 emi without informing me.
I have make frequent time call to shikrapur, pune, axis bank hime branch but they are not attending the call.
Really surprising for this type of services for premium customer.

Regards,
Santosh salunkhe
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Hi Santosh,

Sorry for the trouble. Please share your contact details for us to connect with you.

Regards,
Axis Bank
I am also facing same issue even after maintaining accounts for many years, ECS mandate charges are deducted by bank however actual payment deduction was not allowed by bank and same was not even checked/communicated/informed to me anytime.

The worth part is whenever I called at customer care no. [protected], people picking up the call do not even know the meaning of ECS.

Pathetic experience with this regard!
Axis Bank Customer Care's response, May 29, 2017
Verified Support
Hi,

Sorry for the trouble. Please share the details of your concerns at http://bit.ly/2nCOGeG and our executive will get back to you.

Regards,
Axis Bank
Dear sir,

I'm operating my saving account in axis bank from last 7 years.

I have personal loan in ICICI bank before 2 months and my repayment goes from axis bank saving account. Axis bank rejected my ECS mandate without reason in last month. Please let me know what I have to do to resolve this problem?

Regards,
Natvar Mistry

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