Axis Bank — excess debit from a/c no [protected].

Address:700064

I issued a cheque bearing no. 510175 dated 04.07.17 for rs. 10, 000.00 (Ten thousand) only to my doctor sudipta dutta. The cheque was encashed on 21.07.17. But rs 10, 100.00 (Ten thousand one hundred) only was debited from my account.

I met mr. Sayak lahiri on 26.07.17. On his advice i submit a letter requesting to settle the discrepancy of excess debit of rs 100 (One hundred) only. After waiting for a week i contacted mr. Lahiri and then again on 7th august. He advised me to send an e-mail to customer care.

I hope this e-mail will solve the problem.

I was reflecting, so long i considered the banker as the safe custodian of the clients assets and the bulk of my family assets are under axis bank's custody. At my age nearing 74 years, if i have to run from pillar to post to secure my assets, it imparts a grave sense of trust deficiency in the custodian. A very sad feeling.
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Axis Bank customer support has been notified about the posted complaint.
Aug 04, 2017
shridharmh's response
policybazaar is not well structured. I have purchased a policy by their website but transaction failed two times however the amount is debited from the credit card. Third time it was successful. The refund is not done even after one week. The staff is so careless and it looks like failing transaction is preplanned to cheat customers
Complaint comments 

Comments

RS. 57/-hasbeen wronglydeducted from my SBI account for purchase worth Rs57/ POS AXis bank Limit Accelyst Solutions Pvt tyn438641- you are requested to please arrange to refund Rs 57/- because I have no any purchase worth RS 57/-
The new customer care number are not activated since one week so careless staff and no governance at all

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