[Resolved] Axis Bank — fastag not received

[Resolved] Axis Bank — fastag not received

S shreekanth karnad from Shimoga, Karnataka

I had applied for fast tag on november 28th, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; it has been 2 weeks already since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details Account type wallet id etc customer id Retail [protected] [protected] Was this information helpful? No (1) Yes (0)
Dec 16, 2019 Complaint marked as Resolved The bank customer service team has resolved the issue. Even though it was not as per the timeline which bank had mentioned. I request bank to keep the customer informed regarding the specific timeline which would take to fulfill the service requested. Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 Axis Bank Customer Care's response Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank Dec 12, 2019 Updated by shreekanth karnad my registered mobile no is as follows : +91 [protected] Verified Support Dec 12, 2019 Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank. Dec 12, 2019 Updated by shreekanth karnad Hi, that is the exact information which i needed ; when will it be dispatched?! I tried tracking the shipment in bluedart using vehicle no, which said no shipment of that number exist. Kindly clarify Verified Support Dec 12, 2019 Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank. Verified Support Dec 13, 2019 Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank Dec 16, 2019 Updated by shreekanth karnad Today i have received the tag. Thank for your timely and prompt response.
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shreekanth karnad

from Shimoga, Karnataka

my registered mobile is as follows :
+91 [protected]

keerthesh Alva

from Hyderabad, Telangana

I had applied for fast tag on December 5th, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; it has been more than 7 days already since i received notification . Kindly look into the issue. Following are the fast tag details

Wallet id [protected]

Khushdeep Kapoor

i had applied for fastag on 18 jan of this month and got a message to delivered with in 7 days but till now no tracking no or any other information regarding fastag.Your helpline no is not working and did not get any response from your side.

Praveenkumar Koti K

i have balance of rs-1200 in my fast tag but in toll plaza my fast is not working when i asked by calling customer of axis bank they said its active and balance is available then why amount is not deducting from axis bank fast tag?

Bhavesh Chhabhaiya

from Ahmedabad, Gujarat

I have order fast tag on[protected]. I have got SMS for payment and fasttag will be deliver with in 7 days.
But when I have call customer support they are telling that we didn't receive your fasttag application with this vehicle number. If they didn't receive application how would i got SMS for payment.