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Axis Bank — fastag applied and not received

I have applied for the fastag from axis bank fastag portal on 12th december. I have already paid all the charges but till date i have not received any update from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank. Tried contacting them through their customer service number which is just for namesake and no one is found there to speak with. Emailed thrice on their etc. [protected]@axisbank.com email id, still no response. Contacted over facebook and instagram as well. Applied on date 12th december and its etc customer id is[protected]
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Axis Bank customer support has been notified about the posted complaint.
Jan 21, 2020
Updated by Puru_28u What nonsense is this???

Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

PENDING / DOES NOT EXIST

Stop fooling customers! Refund my money or find my fastag. I have had enough of your incompetence and unprofessionalism already.
Verified Support
Jan 22, 2020
Axis Bank Customer Care's response Hi, we request you to reach out to our FASTag customer centre on[protected] and our executive will assist you in this regard. Regards, Team Axis Bank.
Jan 22, 2020
Updated by Puru_28u You think I have not done that yet? Your FASTag customer centre does not exist. As I said stop fooling around and simply refund my money. I am not going to run behind you all the time even after paying money to you. Bunch of scammers.
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Comments

Either provide me a tracking number or status of my fastag or refund my money so I can apply for a new fastag elsewhere with a more professional and competent bank.
Reply
Axis Bank Customer Care's response, Jan 21, 2020
Verified Support
Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
Hi I am Sandeep Tiwari, I have pprocessed the online request for Axis Bank fastag on 5th Jan 2020 with reference no MP04CF8107, as per online confirmation same should be delivered withhin 7 days but today is 9th day and I have not received the same yet. Please look for the the same
Reply
Sandeep Tiwari's reply, Jan 14, 2020
Hi I am Sandeep Tiwari, I have pprocessed the online request for Axis Bank fastag on 5th Jan 2020 with reference no MP04CF8107, as per online confirmation same should be delivered withhin 7 days but today is 9th day and I have not received the same yet. Please look for the the same
Axis Bank Customer Care's response, Jan 21, 2020
Verified Support
Hi, we regret the inconvenience caused and request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.

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