[Resolved] Axis Bank — fastag no receipt till date | |||
Fastag with the below details is not recd till date. No response from axis bank. Date of registration: 23 nov 2019 Receipt no.:[protected] Vehicle no.: ts08fy1524 Registered mobile no.: [protected] Wallet id: [protected] Customer id:[protected] It is almost 4 weeks, since wallet id & customer id is provided. All the sr's raised in the website are simply closed with no proper remarks. Also email's are sent thrice at etc. [protected]@axisbank.com.. Every time an auto response is received with interaction id. It clearly shows the negligence from support end and no attention or urgency from the bank. Clearly disappointed and further request axis bank in closing the fastag and returning the money paid. Was this information helpful? | |||
Jan 20, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 17, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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 5 Comments | |||
Comments
I have applied for Fastag on 29/11. Still not received. id [protected]
Kindly update.
Kindly update.
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I booked fastag online through axis Bank on 30th nov, 19 I also made necessary payment. I have received the message that I will receive my fastag with in 7 days but I have not received it till date. My lead id for the same is[protected]. Kindly look at the matter and do the necessary arrangements to deliver it fast
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I ordered fastag on 5 December 2019 but didn't receive yet.
In how many days will it be delivered?
And what is my bluedart awb number?
I didn't receive in message.
In how many days will it be delivered?
And what is my bluedart awb number?
I didn't receive in message.
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 28 nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.
I had applied for fast tag on 28 nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
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