[Resolved] Axis Bank — fastag not delivered but still misused in another state

jinika

Address:

380051

I have still not received fast tag for my vehicle number gj06dg0687 since the past 2 months. The axis bank fast tag number [protected] does not work at all. Only recorded advertisements (Eoss...).
Yesterday my walled id got debited twice at toll plaza in uttar pradesh for a fast tag they never delivered to me..
No actions taken for so many emails sent to etc. [protected]@axisbank.com.
It seems to me that the axis bank fast tag project is a big scam by itself with no one to take the responsibility and resolve burning issues.
Do not link your account number/credit card number to fast tag account. There is every likely hood you will get scammed.
E mails sent to the ceo and md of axis bank mr. Amitabh chadhry are non responsive.

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Apr 3, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, we have made a note of the concern raised by you and will get back at the earliest. Regret the inconvenience caused. Regards, Team Axis Bank

Verified Support

Feb 04, 2020

Axis Bank Customer Care's response Hi, sorry for the trouble. We understand that your concern has been resolved and the Fastag is working fine. Regards, Team Axis Bank

Feb 05, 2020

Updated by jinika What kind of resolution is this??? I have still not received my fast tag so how could it be working fine.THIS IS UTTER NONSENSE.

Verified Support

Feb 28, 2020

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We request you to share with us the Wallet ID to check and provide further assistance. Regards, Team Axis Bank.

Verified Support

Feb 29, 2020

Axis Bank Customer Care's response Hi, we wish to inform you that the Fastag has been dispatched through Bluedart courier service via tracking number: [protected]. Regards, Team Axis Bank