[Resolved] Axis Bank — fastag not delivered for mh12lj9893

Hussain Pithawala

from Pune, Maharashtra

Address:

Pimple Saudagar, Pune, Maharashtra, 411027

My fastag card was dispatched on 10th december and i have received a message that i can track shipment with vrn as the reference number on bluedart. However, bluedart website says this is an invalid reference number. I tried reaching the fastag customer care helpline but even they don't have the ref no. Available with them.

Following are my details:

Vrn: mh12lj9893
Customer id:[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 22, 2019

Complaint marked as Resolved

Fastag card was delivered on 18th December. So total wait time is around 7 to 8 days once it is dispatched. Overall good service. No issues in recharging and fastag money deduction from wallet. I have used it yesterday while cruising through various toll plazas in Maharashtra and Madhya Pradesh. Axis bank is doing good job. Overall satisfied with the service.

Axis Bank customer support has been notified about the posted complaint.

Dec 14, 2019

Updated by Hussain Pithawala Also contacted BlueDart customer care team and they are also unable to track the shipment with vehicle registration number as the AWB number. Many more people are also facing the same issue. Axis bank has not taken enough care to sms the proper AWB number of Bluedart.

Customer care team from Fastag also don't have AWB number available with them.