[Resolved] Axis Bank — fastag not dispatched applied on 20 dec 2019

Rohit Rukhaya

from Pundri, Haryana

Address:

217 b 18, d s p road, Fatehaba, Agra, Uttar Pradesh, 125050

I applied for fastag on 20 dec 2019. My vehicle number is hr67a2326. But still i did not any message from them regarding the dispatch of my fastag. More then 14 days have been passed. Even i continously check on bluedart website there is also no update. Time has been passed very quickly but no message received from axis bank. Really poor service.. Even i complaint about that on official twitter handle of axis bank, they provide me a email to complaint their. I also file my complaint on the given email adress.. But there also no solution is provided.

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Feb 4, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2020

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.