[Resolved] Axis Bank — fastag not received even after 10-12 days

AnandLank

from Bengaluru, Karnataka

Address:

520012

Dear axis bank,

I did apply for fastag through axis bank (Unfortunately) on 5th december, 2019 and received a message on 10th mentioning card had dispatched. None of the customer care numbers work anytime. One day i was lucky enough to get connected to ivr system for 20 minutes to speak with customer care executive. What kind of service is this? But everyday i get a message asking to recharge the amount as it has a low balance of 0. Kindly help get my fastag delivered at the earliest as i failed to track it in bluedart website with my vehicle number.

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Dec 18, 2019

Complaint marked as Resolved

Fast received

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Dec 18, 2019

Updated by AnandLank Dear Axis bank,

Thank you for your quick action on this. I just received my fastag today.