[Resolved] Axis Bank — fastag not received from axis bank

Varun_Gupta

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

I ordered 2 fastags for 2 different vehicles of 2 persons on 5th december. They provided me wallet id [protected] and [protected] for the same. On 8th december i received msg that both fastgs with above wallet id has been despatched through bluedart awb. I did not received any of them. I am still waiting for my both fastags.
Kindly note the issues and do the needful.

Regards.
Varun gupta, new delhi.

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Dec 25, 2019

Complaint marked as Resolved

Company dispatched my both ordered objects. It was delay in providing services. No mail or calls received for the same as I received my orders. Thanks n regards.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.