[Resolved] Axis Bank — fastag ordered but haven't received yet

milind.7

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had ordered fastag via axis bank and received a confirmation email on 4 december of order placed. We were told that we'd receive it within 7 working days but haven't received it yet. We checked via blue dart and they showed that our vrn hadn't been registered yet. The etc customer id is[protected]. Kindly respond with details on whether fastag has ben dispatched or not along with tracking info.

Was this information helpful?

No (0)

Yes (0)

Jan 17, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Related Axis Bank reviews

View all 12956 Axis Bank Reviews

Comments

gagideep

from Hoshiarpur, Punjab

My fastag credit accouny freeze i have uploaded all my document on website as well as on email my email interaction id is 99882842. Kindly resolve it as soon as possible

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Jogender Nathani

from Satana, Maharashtra

Fraud done by amit ankar (DM) axis bank ballarpur branch my current account number [protected] debited by rupees without my permission amit ankar make duplicate signature and deduct amount 13334/- in my current account, and this also make many other account in axis bank ballarpur branch

Jogender Nathani's reply, Dec 15, 2019

fraud done by axis bank ballarpur

Axis Bank Customer Care's response, Jan 23, 2020

Verified Support

Hi, we wish to inform you that we have escalated the concern and you shall be responded in the referred matter shortly. Regards, Team Axis Bank.

Mereddy narendhar reddy

from Jangaon, Telangana

Ts05ev0006
Mereddy narendhar reddy
I have booked fasttag in online axis Bank the worth of 200.i didn't receive the fasttag

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

Alka Bora

from Guwahati, Assam

Today I have withdraw money by ATM .but ATM transaction has failed but money debited.still not returning my money in the account. How to get my money.please solve it.I m from nagaon alaka bora.plz solve my problems.its urgent.

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.

krishna@1992

from Kamakhyanagar, Odisha

EDC Machine is not working since last 7 days, complain through customer care number. raised complain and it was supposed to get solved within 48 hrs but still not done.
worse services axis bank.

Axis Bank Customer Care's response, Jan 29, 2020

Verified Support

Hi, regret the inconvenience caused. Please treat this incident in isolation and continue to give us the opportunity to serve you. Regards, Team Axis Bank.