[Resolved]  Axis Bank — fastag payment

Address:411027

I had transferred online payment of rs 1000.00 on 4.1.2020 to cbaaxis e-collection ref[protected]igahuncxl7 towards toll recharge

My wallet id : [protected]
My customer id :[protected]
Account type : retail

Had travelled pune to kolhapur & return 4.1.2020 / 5.1.2020. Had to be in long queue at all the tolls paying toll in cash.

My above account is still showing zero balance.
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Feb 6, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Axis Bank Customer Care's response
Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

Comments

i had transferred Rs 200 to my axis fastag wallet account from My sbi account. but this transaction is not being credited into my wallet account of fastag

I have paid from my sbi account 2000 but not credit in Axis fast tag recharge and debit from my sbi account

Debit from my sbi account 2000 but not credit in fast tag

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