Axis Bank — fastag sticker is not received from axis bank.

Address:Virudhunagar, Tamil Nadu, 626131

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is very wurst, because can't speak with anybody. There is no provision for tracking & response also is not good. There is no response if sent the e-mail also.

Wallet id : [protected]
Etc customer id is[protected]
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
Jan 07, 2020
Updated by Raman.S
Already i have sent so many mails etc.[protected]@axisbank.com, but no response. What will do?
Jan 08, 2020
Updated by Raman.S
Any update form AXIS Bank?
Jan 10, 2020
Updated by Raman.S
Still this complaint not resolved. I'm sending so many mails to axis bank, but no use. Very poor experience.
Complaint comments 

Comments

My friend send me money 86665 through axis bank imps on 31dec2019.

2 day passes but money is not received in my sbi account.

What to do??

Axis Bank Customer Care's response, Jan 6, 2020
Verified Support
Hi, for the security and confidentiality purpose of the account, we request the account holder to approach us directly. Regret the inconvenience caused. Regards, Team Axis Bank.
[protected] chaukadi toll plaza they charged as vehicle type 5 but I have swift dzire car which is registered as vehicle type 4 . kindly don't do this type of fraud with customer and reverse my amount I am submitting my RC and car photos I have received a mail regarding black list of my fastag
Axis Bank Customer Care's response, Jan 6, 2020
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Dear Sir,
I have applied for the fastag on 23-dec-2019 from axis bank fastag portal. I have already paid all the 400 charged but i didn't get any response msg or mail till now from axis bank. please check attached screen shot my applied details when i have applied fastag.
so please send my fastag label and mail me complete details

Axis Bank Customer Care's response, Jan 6, 2020
Verified Support
Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank
Hi Team,

This is Saranya, As i have an issue that money wasn't deposited to my account
The amount was transferred from HDFC account to Axis account of Rs.9500 on 29th Dec'19 but wasn't credited into my account as it is showing as it will be credited/displayed after 3 working days could you please credit the amount as soon as possible
Axis Bank Customer Care's response, Jan 6, 2020
Verified Support
Hi, regret the inconvenience caused. We request you to liaise up with the account holding bank from where the money has been debited for further assistance in the referred matter. Regards, Team Axis Bank.
8 month gye complaint ko...bank wale koi reply nhi dete...na whtsap ka reply dete aor na call ka
Axis Bank Customer Care's response, Jan 6, 2020
Verified Support
Hi, we regret the inconvenience caused. Please elaborate on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank

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