[Resolved]  Axis Bank — fastag wrong debit manually

Wrong Debit of Fastag not resolved so far

Sir
I am sending this email after various unsuccessful trials of sending emails and service requests.
My valet id is [protected]
Vehicle is Innova which is VC4 as per classification but charged as VC 7 on 09.11.19 at Trichur toll plaza
Action Id 99389564 is tagged for my email complaint
Service request closed without resolving the problem- SR[protected]

Not able to attachScanned copy of grievance form is attached
Please help in resolving the issue
I have not updated the Fastag Vallet after this issue.

Jones T U
Advocate
[protected]
[protected]@gmail.com
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Feb 8, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jan 07, 2020
Updated by Jonesthek
soft copy of grievance form is also attached

Verified Support
Jan 08, 2020
Axis Bank Customer Care's response
Hi, we request you to write to us at etc.[protected]@axisbank.com. Regret the inconvenience caused. Regards, Team Axis Bank.
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