Axis Bank — Given a request or cancellation of my account 2 years back but still it is running

Address:Prakasam, Andhra Pradesh, 523001

Hi,
I am Sai Sundeep Kumar Darisinala

Holding an current account in axis bank with account number
[protected]

And Coming to the point

The above mentioned account iam operating with axis bank from 2011. For the sake of Car loan repayment ...

Every month an amount 11950 will be payed to tata motors ...

And I have continued this account for 3 years...

ie., up to 10 October 2014

And my car loan also got finished so I have opt to close the current account which I don't want to continue...

So i visited the home branch of my account(ongole Praksam district) and i asked details for closure...

I visited the home branch in between 10 October to 20 th October 2014.

And has given a hand written letter to the respective person who is taking care at that time...

Even i handover My axis bank Atm card & check book also...

The bank people said after collection of those with in short period of time it will be closed ...

So i left my home and completely forgotten about axis bank account details issue..

Now the Major problem i am facing is

on 10th of October 2016 one of my old colleague have wrongly transferred an amount rupees 20000 to my axis account instead of my HDFC Account.

and that day i got to know my account is still alive and the amount which my colleague has transferred went in to lien balance becoz it is a current account and for not maintaining min balance.

here the mistake was completely bank peoples mistake.

Regarding to this i have raised a complaint and number is

25544096 but it is closed by bank people with out providing any proper resolution

and again i have raised same complaint and that number is "26026809"

and even internal ticket is also opened for that and the number is 26001247

so please insist the bank people not to close my ticket with out providing resolution.

The issue is first of all i have given request for cancellation of my account in the home branch 2 years back but the specific branch people have not taken immediate action and neglected my request...

my contact number is [protected].

as per bank records my contact number is [protected]

and my official mail is : [protected]@gmail.com

"and one important note i have to mention here this is not for axis people this is for Consumer complaints forum admin please don't make our complaints visible to all lot of frauds are calling and asking for card details..."

after posting this i might get fake immediately...

Thanks &Regards
SAI SUNDEEP D
Acct No: [protected]
My Mobile Number is: [protected], [protected]
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