[Resolved]  Axis Bank — Irctc refund but not show amount in account

Address:Gwalior, Madhya Pradesh, 474001

Dear sir


Irctc refund not receive my a/c no. – [protected]

Transaction detail
Account no. sunil kumar shrivastava ([protected])
Amountrs - 219.45
Transaction type - dr
Transaction date 11 mar '17
Transaction description - ecom pur/irctc_paytm/sbipg/110317/02:51

[protected]@irctc.co.in message for me

Dear customer,

Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

Please contact your bankers for confirmation with the given details.

Pnr: [protected] transaction id: [protected]
S. no refund date rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 13-mar-2017 155.0 refunded [protected] 14-mar-2017 refund successful refund for cancellation[protected]

Note that if still the refund is not reflecting in your account, we suggest you to send us the complete bank statement (from date of booking till present date) scan copy/screen shot by hiding the credit/debit card no. to pursue the matter.

Refund not show my account
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May 4, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Axis Bank Customer Care's response
Hi Sunil,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details and our executive will get back to you.

Regards,
Axis Bank
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