Axis Bank — KYC Document Updation

AcharyyaJoy

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I have a savings account in Axis Bank, Golpark, Kolkata. My account has been debit frozen for last 2 weeks siting KyC document updation. Account was frozen most probably on 19-20 Dec 2016, which I was not even informed. 23rd Dec 2016 I went to bank submitted my KYC papers. There was no change in any KYC information. I was told that my PAN card is not updated. Filledup form for the same. Later I found out it in online account that it was already updated. It is 2 weeks now, I do not have a single money to pay bills and pay for doctor fees and other daily chores.All cheques are getting dishonoured and wednesday I am to relocate out from my city for job purpose.
Not able to get any updated from anyone.

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Axis Bank customer support has been notified about the posted complaint.

Jan 02, 2017

Updated by AcharyyaJoy I have raised Grievance Redressal - First Level request as well - 1460848.

It's been 2 weeks now and I cannot do any kind of transaction nor any cash is available with me as I will not be able to use the debit card also.

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Comments

sharma11596

from Jaipur, Rajasthan

Requested to issue cheque book on dated 21 dec, request id was 5OFTLRJS8584 but till to date no response received

col.hpr

from Noida, Uttar Pradesh

Messrs,

I am a priority acc holder of Axis Bank Sec 16 Noida.

Have got a new credit card, but it pin is not activated.

My cash limit of Rs 34000 is too low as well

Col RAVINDER MALHOTRA
col, [protected]@gmail.com [protected]

muhammadirfan

from Hyderabad, Telangana

Hi on[protected] axis bank detucted my money of 100rs could you please tell me why the consultation charge is apply and tell me on what ratio u took my money with out my permission