[Resolved] Axis Bank — misbehave in branch

kantrama20

Address:

Unnao city branch, Unnao, Uttar Pradesh, 209801

I am an existing customer of your esteemed bank at the unnao city branch. Bearing current account [protected]. I have been associated with the bank for a long time now and i consider myself as a loyal customer of your bank since i do all of my banking transactions through your bank.
I am lodging this complaint very dishearteningly against one off the staff of your bank. His name in last indra prakash post operation manager. For some query he ask me you are illiterate and gate out from branch.
I hope your bank will take appropriate disciplinary action against that employees and ensure that employees behave well with its customers.
Thanking you

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Mar 18, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.

Verified Support

Feb 05, 2020

Axis Bank Customer Care's response Hi, we acknowledge your message. Thanks for writing in! Regards, Team Axis Bank

Verified Support

Feb 15, 2020

Axis Bank Customer Care's response Hi, we understand that our bank official has contacted you and apologized for the same. Thank you for your patience. Regards, Team Axis Bank.

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Comments

Rakesh Pooja

from Bikaner, Rajasthan

My acid bank fastag not received after many days of application. No reply or intimation either. Thanks & regards
Rakesh Kumar bhardwaj
[protected]

ankush tembhekar tembhekar

I have applied for the fastag from axis bank fastag portal on dated[protected]. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank .They should provide a tracking number or sms which clarify the current status of fastag.

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Mano Ranjani

My axis account which was linked to fastag which we was bought through axis bank suddenly debitted 800 rs from my balance and got a message that auto sweep 800 to the fastag acount has been done which i never intitated . The toll free no doesnot have any person or link to help on this.

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Kkmangla

from Delhi, Delhi

I applied for FASTag for my vehicle on axis bank. I have not yet recieved any message or status regarding my FASTag delivery. I applied for it on 8th Dec 2019 and was promised to be delivered within 7 working days.I have not recieved any message regarding my FASTag.

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

ParmodSingla

from Noida, Uttar Pradesh

HI, I applied for Fasttag and I received an message that Fasttag is delivered through Bluedart.

But Still I did not received the same, already one week passed away after the message I received.

Registered Mobile no: [protected]
Vehicle No: HR05AG7528

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, we regret the inconvenience caused and request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.

Pavan Tatapudi

from Hyderabad, Telangana

I have applied for Axis bank fastag 15 days back and I have not received this till date. I have paid 200 rupees and received a message that its in shipping with bluedart. When i search for tracking it is showing error. Customer care number does not work. Is it a fraud or axis bank is not taking care.

Axis Bank Customer Care's response, Jan 15, 2020

Verified Support

Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.