[Resolved] Axis Bank — Money got stuck in axis atm

manishkansal

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201014

I am having s/a in axis bank (A/c no [protected]). On 23/06/2017 at 23.18 hrs i tried to withdraw inr 10000/- from axis bank atm, aditya mall, indirapuram, ghaziabad. Money got deducted from my account but i got one note of rs 2000/- only rest of the money got stuck. All the phone numbers written over there were not working, there was no guard. When i inquired from the guards at other atm (Icici, kotak, yes) near by they told me that guard is not available at night in axis atm.
Please help

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Aug 5, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Axis Bank Customer Care's response Hi Manish,

Sorry for the trouble. In case you hold an account with Axis Bank, please share the transaction details on the e-mail ID provided at http://bit.ly/2o3sFnU and our executive will get back to you.

Regards,
Axis Bank