Axis Bank — Money has been deducted from my Axis bank account

sunilneetus

from Mumbai, Maharashtra

Address:

474012

Dear Sir / Ma'am

I have done a recharge of 402/- JIO Mobile but the recharge is not done and the money has been deducted from my Axis bank account .The payment mode is net banking . Please Back my Money in my Axis Bank Account.

Bank Detail Given below

Axis Bank Transaction no. INB /[protected] / RELIANCE JIO INFOCOM (BILL DESK)

PAYMENT REFERENCE NO. IUTI[protected]

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Axis Bank customer support has been notified about the posted complaint.

Apr 10, 2017

Updated by sunilneetus Dear Sir / Ma'am

I have done a recharge of 402/- JIO Mobile but the recharge is not done and the money has been deducted from my Axis bank account .The payment mode is net banking . Please Back my Money in my Axis Bank Account.

Bank Detail Given below

Axis Bank Transaction no. INB /[protected] / RELIANCE JIO INFOCOM (BILL DESK)

PAYMENT REFERENCE NO. IUTI[protected]

Jio Costumer care message for me

Dear Mr. Shrivastava,

Thank you for contacting Jio Care.

As per your concern, a service request was raised with reference number SR000007ZZ7B on 09-APR-2017.

As per the Current status the given reference number/transaction ID[protected] has been failed.

If amount has been deducted from the account, the refund will be credited to your account within 7 to 12 days from the transaction date

Request you to check the of source payment for refund status.

Please feel free to write to us at [protected]@jio.com or visit www.jio.com for further assistance.

I appreciate your time and patience.

Thank you,
Sudarshan Shetty
Team Jio.