Axis Bank — My credit card no. Is [protected]

Address:110012

Axis bank ltd
Credit card dept

Dear sir,

My credit card no. Is [protected]
I have account no. [protected] in axis bank, naraina, new delhi-110028
I received an offer from the bank for a credit card which will be free of cost
I applied for it and recieved the card.
I checked my a/c statement and found that on 7.9.2016 rs.1725 were debit from my account.
When today i checked with the bank.. I got to know that this amount is charged against the credit card.

Since i was told that there are no charges, its my humble request that you way off the charges and credit the amount back to my account.

Also i tried to use the card today and was unable to do so.
Instead i got a notification which said that my mobile no. Is not registered.
Please complete the registration and activate my card.

Thanking you

Thanks n regds
Anil jain
Mob no. : [protected]
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Axis Bank customer support has been notified about the posted complaint.
Dec 26, 2016
Praveen Kumar Erappa's response
We have refunded Rs 1000 to your AXIS bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries.
Dec 26, 2016
Praveen Kumar Erappa's response
We have refunded Rs 1000.0 to your AXIS bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries.
Complaint comments 

Comments

Wrong neft transaction done from my axis bank account [protected] karumathapatti branch to Indian bank periyakulam branch [protected]
Date : 29/12/2016
Transaction number: AXMB[protected]
amount: 10000
Please revert my amount...
I enclosed my mini statement copy also

Hi sir good ofter noon am using paytem apps in that i had transfer 1000 rs 2nd time amount not transfer but mh account debited ofter that i received massage 7working days amount wiil credited your account

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