[Resolved] Axis Bank — non issue of physical fastag

Pramith Sankar Chowdhury

from Chennai, Tamil Nadu

Address:

700061

This complaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 21st nov 2019. It was mentioned that tag will be received within 7 working days from date of application.
But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.
My account no is [protected] and vehicle no is wb02aj3054.

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Jan 12, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Verified Support

Dec 12, 2019

Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Verified Support

Dec 12, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.