[Resolved] Axis Bank — non receiving of physical fastag

brindavanmohanty

from Hyderabad, Telangana

Address:

753008

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 27th nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form.
There is no tracking option is available on axis bank fast tag site.

My mobile number is [protected]

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Jan 12, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

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Comments

brindavanmohanty

from Hyderabad, Telangana

Not able to track from registered vehicle number.
Reg Veh No is OR05AJ4636
Kindly track and revert with the exact status asap

brindavanmohanty's [Complaint's author] reply, Dec 12, 2019

PLease help

Axis Bank Customer Care's response, Dec 12, 2019

Verified Support

Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.