[Resolved]  Axis Bank — non refund of irctc cancellation

I had booked a ticket on irctc but for some reason had to cancel it.
Irctc has credited the amount of rs.3840 to the bank with ref number: 85215228169824232663244
But the amount has not been credited in my account with acc number:[protected]
Please look into the issue.
And also your customer care number listed as[protected] never works.
I'm trying to call for the last couple of days but the number is unreachable.
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Jul 23, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
Axis Bank Customer Care's response
Hi, we are sorry to hear that. Here's a link that will quickly help you with answers on most of the queries regarding our products and services www.axisbank.com/support We are always here to support you. Regards, Team Axis Bank.
Complaint comments 

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Dear sir
I have salary account in axis bank

Suddenly the 750 rs debited for consolidate charges..

How can u cut that amount without any intimation..if I have any emi on that amount I have to bare for cheque bounce.
Axis Bank Customer Care's response, Jun 22, 2018
Verified Support
Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.
There was wrong transaction done in the amount of 67000 from Axis Bank to ICICI. I have been tried multiple times to talk with Bank rep. and getting a run around every time i call them. My dispute was closed without any communication to me and everytime i call the customer i have explain the same scenario multiple times without any resolution.
Axis Bank Customer Care's response, Jun 22, 2018
Verified Support
Hi, sorry for the inconvenience. Here's a link that will quickly help you with answers on most of the queries regarding our products and services : www.axisbank.com/support We are here to help ! Regards, Team Axis Bank.

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